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MEET OUR TEAM

Led by one of the most successful management teams in the UK freight industry, together we have years of experience in supporting our customers, building relationships and delivering great customer service.

Ian Baxter

Chairman

Peter Isler

Managing Director

Nick Gretton

Finance Director

Richard Jeggo

Director
Head of Customer Relations

Jari Rasmussen

Director
Head of Operations

Lorraine Sutcliffe

Director
Head of HR

Waheed Akhtar

Team Leader, Groupage

Joanne Anderton

European Customer Service Co-ordinator

Jill Anstey

Sea Freight Co-ordinator

Frank Arentz

Account Manager

James Bates

Senior Account Manager

Phil Bilson

Account Manager

Saul Bloomfield

Account Manager

Lee Bond

Key Account Co-ordinator

Lucy Booth

Key Account Commercial Manager

Nicolle Booth

Finance Administrator

Becky Boulter

Team Leader, Key Accounts

Charlie Brindley

Account Manager

O'Neill Bryan

Team Leader, Customer Relations

Ollie Burns

Account Manager

Douglas Cameron

Team Leader, Customer Relations

Kristina Causer

Marketing & Communications Manager

Miriam Chalmers

Account Manager

Val Charles

Finance Administrator

Will Charteris

Account Manager

Amy Clifford

Marketing and Communications Officer

Loretta Cobbson

Customs Support Administrator

Caitlin Cooney

Key Account Co-ordinator

Holly Cooper

European Freight Co-ordinator

Zaynah Dad

Key Account Co-ordinator

Jack Darcy

Account Manager

Helen Davies

Learning and Development Manager

Jasmin Davies

Account Manager

Tom Falivena

Team Leader, Customs

Charley Ferris

Account Manager

Lydia Finch

Account Manager

Lee Frith

UK Freight Co-ordinator

Lee Frost

Air Freight Co-ordinator

Shella Galminaite

Team Leader, Customer Relations

Abi Garvey

Team Leader, Purchase Ledger

Cloe Gibbons

Account Manager

Lottie Gilleland

Account Manager

Philippa Goodwin

Senior Account Manager

Sophie Gregory

European Groupage Operator

Marianne Hanson

Customs Support Administrator

Sean Henegan

Groupage Freight Co-ordinator

Nick Hobbs

Account Manager

Frasier Huckle

Account Manager

Aimie Humphreys

Team Leader, European Freight (NTBS)

Tom Isler

Team Leader, Key Account Ops

Erin Jackson

Account Manager

Ben Jeffrey

Team Manager, Customer Relations

Dot Korybut

Key Account Co-ordinator

Dan Kravitz

Air Freight Co-ordinator

Will Lale

Senior Account Manager

Jamie Lambourne

Groupage Freight Co-ordinator

Becky Langley

UK Freight Co-ordinator

Harry Lee

Finance Analyst

Elena Leigh

European Customer Service Co-ordinator

Demi Lewis

Finance Administrator

Izzie Limb

Team Leader, UK Freight

Audrey MacDougall

Finance Administrator

Stephen Machan

Business Development Manager

Lucy Mackie

Account Manager

Kiera Madden

Senior Account Manager

Niamh Marriner

Account Manager

Calum McCracken

Team Manager, Customer Relations

Em McLaughlin

Account Manager

Molly McQueen

Finance Administrator

Polina Michailidou

European Freight Co-ordinator

James Morgan

Account Manager

Eleanor Morley

Account Manager

Shylet Mudzamiri

HR Advisor

Dan Myers

Head of Account Management

Betty Nieweglowska

Customs Support Administrator

Laura Nixon

Head of Business Development

Gavin Norman

Team Manager, Customer Relations

Ciaran O'Reilly

Account Manager

Cat Owens

Customs Support Administrator

Matt Parry

Key Account Co-ordinator

Kumari Patel

Finance Specialist – System Accountant

Amy Phillips

Key Account Co-ordinator

Brendan Pickering

International Freight Manager

Kathryn Pillidge

European Freight Co-ordinator

Amelia Popping

Account Manager

Ella Radford

Senior Account Manager

Dharmesh Raja

Finance Manager

Mike Ramm

Groupage Freight Co-ordinator

Callum Read

Account Manager

Grace Reddish

Employer Brand Specialist

Jamie Reid

European Operations Manager

Sarah Reid

Key Account Commercial Specialist

Joao Reis

Customs Support Administrator

Doug Reynolds

Account Manager

Chris Roome

Groupage Operations Manager

Margaret Ryan

Administration Manager

Gary Sawle

IT and Security Manager

Suraiya Shahid

Sea Freight Co-ordinator

Vineeta Sharma

Finance Administrator

Ethan Shipstone

Account Manager

Greg Simmons

Senior Account Manager

Jacob Smith

Account Manager

James Smith

Account Manager

Kevin Smith

Key Account Co-ordinator

Rachel Smith

Customs Support Administrator

Kinga Sobierajska

Customs Support Administrator

Max Stanford

Business Development Manager

Sarah Stebbens

DHL Relationship Manager

Claudia Stroe

Customs Support Administrator

Emma Sutch

Operational Key Accounts Co-ordinator

Gurpal Thamu

Customs Support Administrator

Sarah Thompson

Air Freight Manager

Bev Turner

Strategic Account Relationship Manager

Anita Ward

Air Freight Co-ordinator

Natalie Webb

Account Manager

Erin White

Account Manager

Jamie Wilkinson

UK Freight Co-ordinator

Jordan Wilkinson

Finance Administrator

Natalie Worsfold

Groupage Freight Co-ordinator

Jason Wright

IT Support Assistant

Julia Zazycka

Account Manager

Phil Zdanowski

Team Manager, Customer Relations

Aga Zuzanska

Customs Support Administrator

JOIN OUR TEAM

We’re a fast-growing company and always on the lookout for new talent. We invest in people who are passionate about forging a long and successful career with us.

VACANCIES

Ian Baxter

Chairman

Email: ian.baxter@baxterfreight.com

Ian is the founder of Baxter Freight and one of the most experienced and well known figures in the UK logistics industry. Although freight has always been in his blood, he began his career working as a finance lawyer for Linklaters, one of the world’s largest law firms spending 7 years in their offices in London and Hong Kong. In 1995 Ian was enticed into the family freight business, RH Freight, and soon became managing director as part of a plan to expand the £30m turnover business under the leadership of the next generation. After leading a buyout in 2005, the company became the market leader for freight between the UK and Europe, increasing turnover to £150m generated by 750 staff located in 19 offices. In 2011 Ian led the sale of the company to Kuehne + Nagel. Ian then returned to the industry in 2014, starting Baxter Freight alongside Peter Isler, with Ian becoming Chairman as well as a main investor. The company culture you’ll experience is derived from Ian’s vision to make Baxter Freight a great service provider for its customers, a strong business partner for its suppliers and a great place to work for its employees. Outside of Baxter Freight Ian is an active investor, mentor and public speaker who loves family life, travel and Arsenal FC.

Peter Isler

Managing Director

Email: peter.isler@baxterfreight.com

Before starting Baxter Freight with Ian, Peter spent over 17 years working as Commercial Director for RH Freight where he oversaw the company’s organic sales growth from £30m to £150m. Peter went on to work for Kuehne + Nagel after they acquired RH Freight where he was appointed UK Sales Director. With a track record of developing strong, long-term business partnerships Peter’s wealth of experience helps the company to select the best team members and suppliers providing the platform to deliver the very best customer service. Keen to hear about the performance of the business Peter encourages feedback from customers and suppliers and he is always happy to take phone calls with suggestions on how Baxter Freight might improve. His direct line is 0115 559 933. Outside of Baxter Freight, Peter enjoys country life at his home in Lincolnshire which includes looking after two horses, two dogs and several cats. When he has the time, Peter particularly enjoys driving the horse and cart to the local pub.

Nick Gretton

Finance Director

Email: nick.gretton@baxterfreight.com

Nick has many years’ experience as a Finance Director. He originally studied maths and then became a Chartered Accountant; since then he has worked with large and small companies in a number of sectors, including technology, electronics, pharma and biotech. He has lived in both the UK and the USA. He shares management’s vision that Baxter Freight can make a positive impact on the freight industry by treating staff, customers and suppliers well. Nick is also involved with various non-profit organisations, and is a keen cyclist and skier.

Richard Jeggo

Director
Head of Customer Relations

Email: richard.jeggo@baxterfreight.com

Richard has spent almost two decades in logistics – he knows the industry inside out. He started his career as an Account Manager fresh from university and joined Baxter Freight on the day the company started, helping shape the business it has now become. Richard is responsible for all customer elements of the business, leading teams of Account Managers, Business Development Managers and Key Accounts. His focus is developing key client relationships, integral to the strategic development of the business. He is motivated by going above and beyond for clients and making Baxter Freight a commercial success as the business continues to go from strength to strength. Outside of work Richard is passionate about music, endurance sports, Liverpool FC and avoiding housework. His perfect day involves wine, sun, BBQs and spending time with his wife and three boys.

Jari Rasmussen

Director
Head of Operations

Email: jari.rasmussen@baxterfreight.com

Jari has a vast and far ranging understanding of the wider freight market. Having spent his whole career in logistics, Jari oversees the operations side of Baxter Freight making sure goods are delivered on-time through building strong and trusted relationships with international freight companies. Jari’s work is key to the smooth day-to-day running of Baxter Freight – he provides current clients with the necessary information they require, while implementing new strategies and ways of working with international partners. Born and bred in Denmark, Jari’s knowledge of the European market is second to none.

Lorraine Sutcliffe

Director
Head of HR

Email: lorraine.sutcliffe@baxterfreight.com

Lorraine has been with Baxter Freight since the beginning. She knows the business extremely well and has a rich career in the HR industry having previously worked in senior HR roles for Safeway, Morrisons and RH Freight. At Baxter Freight, Lorraine is responsible for overseeing the training, development and mentoring of all staff. This is a vital role within the business as Baxter Freight places a lot of importance on training and developing people with only modest freight or sales experience. The robust training and development programmes produced by Lorraine have seen many of Baxter Freight’s current sales account managers and team leaders rise through the ranks and one day, they will become the future of the organisation.

Waheed Akhtar

Team Leader, Groupage

Email: wade.akhtar@baxterfreight.com

With over 18 years’ experience in the freight industry, Wade is responsible for managing and driving forward our groupage operation, which covers the whole of Europe. Having significantly grown the Nordic service since joining the business, Wade is involved in the day-to-day operations ensuring customers receive the best possible service, overcoming challenges and finding creative solutions. Outside of Baxter Freight, Wade enjoys spending quality time with his wife and children whether it’s a day out at the park, cycling or a trip to the cinema. He also likes to unwind with a good boxset.

Joanne Anderton

European Customer Service Co-ordinator

Email: joanne.anderton@baxterfreight.com

Fluent in both French and German, Joanne plays a crucial role in resolving overseas issues and is well-known for building and sustaining excellent relationships with suppliers and account managers. Day-to-day, Jo is responsible for booking and monitoring European consignments – making regular contact with collections and delivery points in the continent, both in the UK and overseas. An avid reader and self-confessed foodie, Jo loves nothing more than spending quality time with her friends and family.

Jill Anstey

Sea Freight Co-ordinator

Email: jill.anstey@baxterfreight.com

As part of our dedicated Sea Freight Team, Jill supports the wider team offering her specialist knowledge and years of freight experience. Having been involved in moving a variety of complex, and at times huge shipments, Jill loves nothing more than a successfully delivered consignment and a happy customer. Day to day Jill is working on anything from quoting and booking jobs, to handling UK and international customs documentation and dealing with end user requirements. Outside of work, Jill follows her childhood passion of hockey and enjoys playing for a local team, helping her keep fit but also for the sheer love of the game! A proud mum of two, and although her children are growing up fast, she still takes an active role in their interests and hobbies, either watching her son play football or cricket or supporting her daughter at dance competitions and shows.

Frank Arentz

Account Manager

Email: frank.arentz@baxterfreight.com

Frank loves pushing himself whilst at work and enjoys going above and beyond to help his customers. Having previously worked in hospitality, he has a great understanding of customer service – something he brings as an Account Manager. Having lived in five countries, he’s no stranger to the world of travel that comes with freight. Frank’s a true sportsman when not at work. If he’s not playing for Nottingham Handball Team, you’ll find him at the gym - he even does a park-run every Saturday, we don’t know where he finds his energy!

James Bates

Senior Account Manager

Email: james.bates@baxterfreight.com

On a daily basis, James speaks to clients to ensure all their logistics requirements are fulfilled; whether that be personally updating them on an ongoing shipment or understanding how we can add value to their supply chain in the future. Super passionate, James is all about providing the best customer service possible. He aims to always go that extra mile to ensure every consignment in carried out to the highest standard. With a successful track record in sales and customer service, James’ drive and ambition has led him to exceed expectations throughout his career. A massive fitness enthusiast you can find James at the gym most days. He also enjoys spending time with friends and family and is very musical – singing, playing and writing music.

Phil Bilson

Account Manager

Email: phil.bilson@baxterfreight.com

Meeting our customers’ needs and providing an exceptional quality of service is what Phil is all about. Responsible for managing his customers’ shipments from start to finish, Phil understands the importance of keeping his customers up to date and seeing a job through to the end. He loves working with people – building trust and being someone his customers and colleagues can rely on gives him real job satisfaction. He’s also great at multitasking. Phil completed his masters in clinical exercise physiology whilst all the time working and playing football semi-professionally. Outside of work, if he’s not at the gym, or playing/watching football, Phil loves spending time with his family and friends. He also loves to travel, with Zimbabwe being by far the best place he has ever visited.

Saul Bloomfield

Account Manager

Email: saul.bloomfield@baxterfreight.com

Saul enjoys the process of solving complex problems and the rewarding accomplishment when completing them, so who better to help our customers with tricky dilemmas. Whilst in previous areas of work, he was exposed to the world of logistics and understands just how important the work we do is. Outside of work is when we see DJ Saul appear! When he’s not going to festivals, he’s there performing – so far without any mistakes!

Lee Bond

Key Account Co-ordinator

Email: lee.bond@baxterfreight.com

As one of our Key Account Co-ordinators, Lee supports some of our larger volume accounts, providing personal and professional support. With years of experience in customer service, Lee made the move to logistics about 15 years ago and soon realised they were a match made in heaven. Lee gets a real buzz from helping his customers and developing great working relationships. Outside of work his hobbies include running, watching his beloved Manchester United and cooking – his favourite being Japanese or South-East Asian dishes inspired by his travels around the world with his girlfriend. Having seen 5 of the 7 modern wonders of the world, Lee could talk for hours about all the wonderful places he’s visited, so if you’re a keen traveller too, be sure to have a chat!

Lucy Booth

Key Account Commercial Manager

Email: lucy.booth@baxterfreight.com

Lucy looks after our Key Account relationships, and has achieved a lot in a short space of time since joining Baxter Freight. A determined individual who sets high standards of herself, Lucy strives to be the best she can be and looks after several household brands, managing their European trade. She thrives off building long-term relationships with clients as well as identifying new business opportunities to help expand Baxter Freight. In her spare time, Lucy enjoys spending time with her husband, socialising with friends and family but above all else, a chilled night in is her favourite.

Nicolle Booth

Finance Administrator

Email: nicolle.booth@baxterfreight.com

Nicolle started life at Baxter Freight as a trainee, before rising through the ranks and progressing her career with the business thanks to our extensive training programme and continued mentoring. As a Finance Administrator, Nicolle ensures invoices are sent to all clients efficiently and sets up new customer accounts, while also dealing with any queries that may arise by liaising with Account Managers, the operations team and customers directly. Nicolle felt very comfortable at Baxter Freight from the start and is now a strong member of the finance team, very much enjoying the togetherness they have. Outside of work, Nicolle loves going out with friends, spending time with family, travelling and music.

Becky Boulter

Team Leader, Key Accounts

Email: rebecca.boulter@baxterfreight.com

Working closely with her team, Becky supports a number of our large volume accounts. With a customer-focused and problem solving attitude, Becky takes a hands-on approach with our customers to offer freight solutions that meet their needs. A CV steeped in freight experience, Becky has worked her way through the ranks – from Account Manager and to Senior Account Manager role at her previous employer to a Baxter Freight Team Leader today. Outside of freight, Becky is a proud mum of two and for her, family life is everything. Having seen lots of the world on her travels over the years, her all-time highlight was getting married in a helicopter over the Las Vegas strip!

Charlie Brindley

Account Manager

Email: charlie.brindley@baxterfreight.com

Always on a mission to learn, make a difference and meet new people, Charlie’s role as a Baxter Freight account manager is great way to channel his passions. Having previously worked as an analyst for a big corporate bank, Charlie was happy to swap this for the more hands-on approach to account management and helping his customers. A huge sports fan, Charlie follows football above all else. After work he likes to hit the gym to keep fit, and also loves to travel with a recent trip to America being his favourite trip to date.

O'Neill Bryan

Team Leader, Customer Relations

Email: oneill.bryan@baxterfreight.com

O’Neill is a real people person and enjoys building close relationships with both new and existing clients. After graduating from Leeds Metropolitan University with a degree in international business, O’Neill has worked in various sales roles across the insurance and transport industries but is relishing his first opportunity specifically in freight. Outside of work, O’Neill enjoys keeping fit so tries to get together as much as possible with friends and play 5-aside football – he’s known as the striker who can’t shoot! He also regularly goes to the gym and spends lots of time with family at the weekends taking his nieces and nephews to the park, out for food or wherever keeps them entertained!

Ollie Burns

Account Manager

Email: Ollie.Burns@baxterfreight.com

Since joining the team, Ollie has been determined to learn everything he can about freight, and what better place to explore the world of logistics than at Baxter Freight – getting involved in shipping all manner of goods around the world. He’s also keen to get to know his customers (some of whom have been working with him from his very first week) to develop long standing relationships and become the person that his customers can rely upon. Always up for a challenge, Ollie studied ancient history at the University of Birmingham then took the leap to working in freight after graduating. He also loves music, especially heavy metal, and has played the drums since he was 11. He loves travelling, his favourite destinations being Rome and Prague and is always on the lookout to try new places to socialise, eat … and sample the beer!

Douglas Cameron

Team Leader, Customer Relations

Email: douglas.cameron@baxterfreight.com

Doug works with businesses up and down the country to understand what freight requirements they have, and how we can add value. For Doug, his expertise lies in finding unique solutions that can help our customers overcome logistical hurdles – often offering a new solution that they may not have considered before. Always learning, he is keen to acquire new skills and experience, and in freight, there is always something new to learn! With a proven track record in sales and account management, Doug enjoys building meaningful and lasting relationships with his customers. Outside of work Doug can be found in his local pub or trying out new restaurants.

Kristina Causer

Marketing & Communications Manager

Email: kristina.causer@baxterfreight.com

As our head of marketing, Kris is bursting with creativity. Driving forward our market-led strategy, Kristina works hands-on with her team to create amazing content that sparks conversations and disrupts the logistics industry. After spending twenty years delivering children’s outdoor play areas, Kris was thrilled to join a team that now delivers just about anything! Outside of work, Kris loves to travel and loves to be by the sea – which can be a challenge when living in the landlocked midlands! She does however dabble in some outdoor swimming and also took up running, recently running 200km for Miles for Refugees. Creative by nature, Kris also loves painting and crafting, especially with her daughter.

Miriam Chalmers

Account Manager

Email: miriam.chalmers@baxterfreight.com

As a Baxter Freight Account Manager, Miriam works with a range of different businesses, getting to know their logistics needs and understanding how we can help improve their supply chain performance. Passionate about customer service, Miriam is always on hand to offer clear communication and quick responses to ensure she can offer the best customer experience. Before working at Baxter Freight, Miriam worked as a gymnastics coach and also studied Hispanic studies at the University of Nottingham where she learnt both Spanish and Portuguese – which comes in handy when working at an international freight company! She also loves to travel (with Rio de Janeiro being the best place she’s visited), playing the guitar and spending time with her family and friends.

Val Charles

Finance Administrator

Email: val.charles@baxterfreight.com

As part of our busy finance team, Val uses her years of purchase ledger experience to support her colleagues in processing payments, chasing up queries and ensuring our trusted partners and suppliers are paid on time. Hard working and always striving to deliver, Val enjoys spotting better ways of working and streamlining processes where possible. In her spare time, Val enjoys walking her puggle, Stanley, getting out in the garden and trying out her DIY skills. For downtime, Val believes there’s quite nothing like enjoying a good film with chocolate!

Will Charteris

Account Manager

Email: will.charteris@baxterfreight.com

Always up for a challenge, Will applies a problem-solving approach to logistics, helping to meet the needs of his customers whilst delivering great customer service. Will loves to keep up to speed with his customers and enjoys speaking to them daily to understand how we can support them further. With a background in product design and innovation, Will has been involved in a number of interesting projects – a particular highlight was creating an environmentally friendly cardboard packaging alternative which has helped to save tonnes of plastic waste every year! Outside of work, Will keeps active with downhill mountain biking and Thai boxing and loves a night out with friends. He has big plans to organise a road trip across North America in the not so distant future.

Amy Clifford

Marketing and Communications Officer

Email: amy.clifford@baxterfreight.com

As Baxter Freight’s Marketing & Communications Officer it's Amy’s job to make sure anyone who’s anyone knows who Baxter Freight is and what we do. Amy is passionate about bringing the culture of Baxter Freight to life and showing people how we do logistics differently. Since graduating with a First-Class degree from Loughborough University, Amy has spent her entire working life in marketing, communications and events management. Outside of Baxter Freight Amy is all about the family life – spending as much time as possible with friends and family, especially her two young boys. Having recently taken up camping, she is eager to find new and beautiful places to visit and pitch up.

Loretta Cobbson

Customs Support Administrator

Email: loretta.cobbson@baxterfreight.com

As part of the Customs Support Team, Loretta supports the flow of customers’ goods in and out of the UK. On a daily basis Loretta is busy checking and issuing customs documents, ensuring they meet the regulatory requirements and working closely with our Customs partner, Gerlach. As well as being into the detail, Loretta also enjoys helping others and working as a team to make a positive contribution to the business. With a degree in Business Administration, Loretta has enjoyed working in a variety of industries, but applying her auditing and compliance skills to customs, and joining Baxter Freight, was a no brainer. Loretta has enjoyed the challenge Brexit has brought and is keen to continue her career progression in customs. As a naturally creative person, in her free time she enjoys the arts- this could be taking on new home improvement project or listening and trying out different genres of music.

Caitlin Cooney

Key Account Co-ordinator

Email: Caitlin.Cooney@baxterfreight.com

As a Key Account Co-ordinator, Caitlin supports one of our biggest accounts, helping to keep track of thousands of shipments a week. With customer service at the forefront of her role, Caitlin ensures customers are kept up to date and informed. Having studied fashion journalism at the University of Sunderland, Caitlin started working in logistics after graduating. Joining the freight business was well timed and her career has gone from strength to strength, working with some big names such as Kuehne+Nagel, the mighty Amazon and now the customer-service driven logistics provider, Baxter Freight. She still has a huge love for fashion and keeping up with the latest trends (although some may be questionable!) and spends hours in her favourite shop, Urban Outfitters. She also loves listening to music and catching up on a good series on Netflix.

Holly Cooper

European Freight Co-ordinator

Email: holly.cooper@baxterfreight.com

Solving problems, finding solutions and delivering excellent customer service is what the European Solutions team is all about. Having previously worked in education and childcare, Holly swapped the busy classroom for the busy Baxter Freight office and loves working collaboratively with the operations team, bouncing ideas around and working together to find the best ways to move all types of goods in, out and across Europe. Outside of work, Holly enjoys trying new restaurants and loves tapas. She also enjoys long walks in the Peak District.

Zaynah Dad

Key Account Co-ordinator

Email: zaynah.dad@baxterfreight.com

As part of our busy Key Accounts team, Zaynah helps to ensure our key account shipments are managed with exact precision. Working on specific accounts, Zaynah know what loads are going where and when, and plays a vital role in keeping our customers' freight moving. When Zaynah joined Baxter Freight she was new to transport and logistics having previously studied Medical Physiology at the University of Leicester. With experience in customer service, Zaynah quickly adapted to the busy office environment and enjoys learning new things all the time. She loves to stay active, going to the gym and also outside or work, chilling and relaxing with her family and friends.

Jack Darcy

Account Manager

Email: jack.darcy@Baxterfreight.com

Customer-focused and happy to help, Jack is always ready to offer his advice and apply his growing logistics expertise to improve business’s supply chain performance. With a degree in marketing, Jack loves applying his marketing experience to his role, especially when it comes to customer service and product positioning. A proud moment for Jack in a previous role was when he helped organise, fundraise and run in a marathon for Mental Health UK. Aside from enjoying sports and his talents as a boxer, outside of work Jack loves cooking for friends and family and experimenting with new recipes and ideas, especially Italian, and would love to visit Italy one day to sample the food!

Helen Davies

Learning and Development Manager

Email: helen.davies@baxterfreight.com

Helen says that learning is the centre of everything which makes her happy, so what better fit being our Learning and Development Manager. She is key to helping our Baxter community develop and achieve their goals. Although Helen’s new to logistics, she’s no stranger to development training - she spent the last 19 years helping the food industry progress. Outside of work Helen is a big rocker! She loves to go to Rock City with her husband to watch live rock music gigs, she also enjoys combining her love of travel and history by visiting her favourite destinations: Egypt, Mexico and Cuba.

Jasmin Davies

Account Manager

Email: jasmin.davies@baxterfreight.com

Jazz works hard in her role as Account Manager to bring great customer service to the transport industry. She is in touch with a variety of customers from all over the country. Her role is to understand what and where they export, and finding a way to help – especially in going that extra mile to deliver a service that really makes a difference. Life outside of Baxter Freight for Jazz means keeping in shape at Zumba with her mum and seeing the world! Her most recent trips includes visiting New York and Niagara Falls. She loves food and is partial to a cheeky Nandos or Pizza Hut.

Tom Falivena

Team Leader, Customs

Email: tom.falivena@baxterfreight.com

Tom is our Team Leader for our Customs team. Since Brexit, Customs has become a key role at the heart of every non-domestic shipment. A crucial part of Tom's role is working closely with partner Gerlach to ensure paperwork is signed off in a timely manner, keeping customers updated every step of the way. In his spare time, Tom enjoys spending time with his wife and two children, a walk in the park and family holidays. He likes his football and supports Derby County.

Charley Ferris

Account Manager

Email: charley.ferris@baxterfreight.com

With a passion for delivering great customer service, Charley has been working with customers since he was 16 years old. Charley understands the importance of asking the right questions and listening to customers in order to provide the right solution – a solution that not only helps solves logistical challenges but also adds value. Before joining Baxter Freight, Charley achieved a Masters degree in International Relations, which ties in nicely now working for an international freight provider. Outside of work, Charley spends his time playing ultimate frisbee, a fast-paced team sport played with… you guessed it, a frisbee! As a two-time national champion, Charley now coaches the University of Nottingham men’s team in his spare time. He also loves going to watch live music, especially when it’s a local Nottingham act, and tries to get over to the City Ground to watch Nottingham Forest as often as he can.

Lydia Finch

Account Manager

Email: lydia.finch@baxterfreight.com

A real people person, Lydia enjoys working with others – whether that be her colleagues or her customers. By building and nurturing relationships with those she works with, Lydia is able to deliver the best possible service. She makes it her mission to become a valued extension of her customer’s business. Having graduated from the University of Nottingham in 2021, Lydia draws on her academic and work experience to develop herself as a valued member of the Baxter Freight team. Away from busy office life, Lydia loves travelling and is equally as happy exploring the UK, chilling on a beach or in the Mediterranean or hiking up a mountain in Southeast Asia. She also loves eating and drinking out, particularly trying out niche, independent restaurants and bars.

Lee Frith

UK Freight Co-ordinator

Email: lee.frith@baxterfreight.com

The role of UK Freight Co-ordinator is all about relationships – whether that be speaking with suppliers, liaising with our internal sales team or working as part of the busy Baxter Freight operations team – Lee is invested in getting to know the people he works with. With a problem-solving approach, no two loads are the same and it certainly keeps the day interesting finding new and creative solutions for our customers. With over 20 years’ experience in transport, Lee has been involved in moving all sorts of goods, in all types of modes of transport, from fuel tankers to refuse trucks. Outside of work Lee loves anything outdoorsy which took him travelling around the world back in 2007, where he saw a whole house being moved through the city of Rotorua, NZ on a low loader! He also enjoys walking, cycling and watching his young daughter play football for West Bridgford Colts.

Lee Frost

Air Freight Co-ordinator

Email: lee.frost@baxterfreight.com

As part of our Air Freight department, Lee joined Baxter Freight as the founding member. Working with his colleagues, the Air Freight team provide innovative solutions to international freight requests. With over 25 years’ experience in shipping and logistics, every day Lee offers his specialist knowledge and skills to help support our customers, always delivering the best possible customer service. Ever the adventurer, outside of work Lee loves exploring, mountain climbing and travelling, with Italy being his favourite destination and potential retirement location. He also keeps busy at home renovating his house to ‘Passivhaus Standards’ with the aim to making his home ultra-low carbon and energy efficient.

Shella Galminaite

Team Leader, Customer Relations

Email: shella.galminaite@baxterfreight.com

Shella enjoys building relationships with customers and learning about their industries, as well as solving their problems. Day-to-day, Shella spends her time profiling companies to understand how they operate, the freight requirements they need and where improvements can be made to their supply chain. Freight is a new industry for Shella, but one she is excited to learn more about – particularly because the vast amount of businesses that need transportation continues to amaze her. Outside of work, Shella is member of Nottingham Women’s Handball Club where she trains once a week and plays matches across the East Midlands a few times a month. She also loves travelling the world and plans to visit Malaysia or Thailand in the near future. When she isn’t globetrotting or at the gym, Shella can be found watching Netflix while knitting jumpers for hers and her friends’ wardrobes.

Abi Garvey

Team Leader, Purchase Ledger

Email: abigail.garvey@baxterfreight.com

As part of our busy Finance Team, Abi is involved in the Purchase Ledger side of accounts, working across the business with both our customers and suppliers, and the wider Baxter Freight team. Building relationships, helping others and solving problems is all part of Abi’s skillset. With over a decade of finance experience, Abi's perfectly placed to help our team deliver the best customer service is the freight industry. Like many of us, Abi loves nothing more than spending time with friends and family – especially over a bottomless brunch! Obsessed with all things Harry Potter, Marvel and Lord of the Rings, Abi hopes to combine this with her love of traveling, and would love to plan a special trip to New Zealand to visit The Shire.

Cloe Gibbons

Account Manager

Email: cloe.gibbons@baxterfreight.com

Cloe’s role as a Baxter Freight Account Manager combines her two favourite things – people and places. Having studied Geography at the University of Lincoln, Cloe loves learning about different places around the world, and now, every day she gets to help customers move their freight around the world! Out of all the places she has visited, the Gold Coast in Australia is her all-time favourite and would love to see the Blue Lagoon in Iceland one day. She also likes to play netball and go running, often taking part in park runs.

Lottie Gilleland

Account Manager

Email: lottie.gilleland@baxterfreight.com

A team player, Lottie loves the hustle and bustle of the Baxter Freight office, working closely with her colleagues to deliver innovative freight solutions. Having graduated from Nottingham Trent with a degree in History, logistics was a complete career change, but for Lottie, she’s a natural; helping customers and finding solutions that really make a difference. Outside of work, Lottie loves long country walks with her dog and going to the gym. Whilst at university, she developed a passion for cooking and really enjoys experimenting with weird and wonderful flavours. Lottie also enjoys travelling and spent her gap year touring the East Coast of Australia – a highlight being spending New Year watching the fireworks in Sydney Harbour.

Philippa Goodwin

Senior Account Manager

Email: philippa.goodwin@baxterfreight.com

Philippa is passionate about helping clients to achieve their goals and ensuring that customers receive the best possible service. Philippa particularly enjoys working with the people around her and believes the team ethic at Baxter Freight is unrivalled. In her spare time, you’ll find Philippa with friends and family whether that be in the great outdoors, over a drink or simply at home.

Sophie Gregory

European Groupage Operator

Email: sophie.gregory@baxterfreight.com

With a passion for logistics and working as a team, Sophie is happy working to deadlines and solving problems – and with every shipment, always strives to deliver great customer service. Bubbly and determined, Sophie seizes every opportunity to learn and further her knowledge in European freight, especially when it comes to helping customers and developing great relationships with suppliers. When she’s not as Baxter Freight you can find Sophie out on the high street, finding new and exciting places to go shopping, or eat out with friends. She loves finding a hidden gem and trying out new foods! Also keeping her busy outside of work is her playful kitten, Ozzie.

Marianne Hanson

Customs Support Administrator

Email: marianne.hanson@baxterfreight.com

Marianne, or Maz for short, is one of our Customs Support Administrators. As part of our Customs Support team, she is heavily involved in checking and verifying important customs clearance documents for our customers. With an eye for detail, she enjoys problem solving, helping others and working as part of a great team. With freight experience in a number of logistics roles including Transport Clerk, Export Administrator and carrying out fulfilment for Amazon, Maz is passionate about furthering her logistics career with Baxter Freight and understanding all there is to know about the customs process. In her free time, you will find Maz with her family and friends – that could be sampling the odd real ale or two at a good beer festival, sightseeing around the UK with her partner, or spending fun days out with her niece and nephews. And when it’s time to relax, like many of us, she enjoys watching the latest films and series on Netflix.

Sean Henegan

Groupage Freight Co-ordinator

Email: sean.henegan@baxterfreight.com

Sean is an extremely experienced Groupage Freight Co-ordinator having worked in the industry for over 17 years. Sean regularly uses his knowledge of the wider freight market to come up with creative logistics solutions, ensuring customers not only move goods in the most efficient way but improve their overall supply chain performance. Working closely with our suppliers, Sean has built up many long-term relationships having joined Baxter Freight on day one. Outside of work, Sean enjoys downtime with the family and is focused on spending quality time with his two daughters and border collie.

Nick Hobbs

Account Manager

Email: nick.hobbs@baxterfreight.com

For Nick, life as a Baxter Freight account manager is all about building up his network, supporting his team and delivering an experience that brings customers back time after time. A team player, Nick loves the buzz of the office – whether that be catching up with his work mates or working collaboratively to solve the latest logistical challenge. And Nick loves sport, playing cricket, football, AND rugby. He is also a keen traveller having spent five months in South America, with Argentina being his fave place purely for having the best steak and red wine on the planet!

Frasier Huckle

Account Manager

Email: frasier.huckle@baxterfreight.com

Frasier’s favourite thing about being an Account Manager is offering hands-on support to his customers. He is only ever a phone call away and is super passionate about looking after and delivering for his growing portfolio of clients. He takes huge pride in his job and loves working as part of the Baxter Freight team. Whatever Frasier turns his hand to, he goes above and beyond to succeed - like landing his first customer in his first week on the job! Frasier loves to travel and has interrailed across Europe with St Petersburg, Russia being by far the most interesting place he’s ever visited. At the weekend, you can find Frasier either at the City Ground watching Nottingham Forest, at a gig or looking for a new vinyl record to add to his growing collection.

Aimie Humphreys

Team Leader, European Freight (NTBS)

Email: aimie.humphreys@baxterfreight.com

With a lorry driver for a dad, can you guess what little Aimie grew up aspiring to become? All those fond memories of seeing her dad and his lorry did indeed rub off as Aimie has spent most of her working life in transport. As our Team Leader for European Freight, Aimie’s role is solution orientated. Working closely with our suppliers, she enjoys the challenge of finding the most fitting solution to our customers’ needs. It was a proud day for Aimie (and her dad!) when she gained her International Transport Manger Certificate. As busy working mum, when she finds the time, and the energy (we all know how that feels!) Aimie likes to visit the gym. But she will always find the time to spend with her family, going for walks with her partner, young son and dog, Hank.

Tom Isler

Team Leader, Key Account Ops

Email: tom.isler@baxterfreight.com

As a business focused on communication, people and relationships, Tom’s role at Baxter Freight encompasses all the above. Speaking with suppliers and customers every day, Tom supports in the smooth running of some of our largest key accounts. With a degree in Business Analytics from the University of Leeds, Tom’s experience and passion for customer service allows him to add real value with his critical thinking and analytical approach. Outside of work Tom is a music artist. Having released his first single in 2020 (it’s on Spotify and everything!) Tom loves performing at gigs and is currently working on his album.

Erin Jackson

Account Manager

Email: erin.jackson@baxterfreight.com

As a Baxter Freight Account Manager, Erin spends her days helping and supporting her growing portfolio of clients. Every day she is speaking to her customers, understanding their needs, and providing effective freight solutions that offer value for money and add value. With a passion for customer service, Erin works hard to deliver a personal and quality service. Erin joined Baxter Freight fresh from studying history at Nottingham Trent University, and having mainly worked in hospitality during her studies, has enjoyed exploring the world of logistics. With a passion for music, travelling and socialising - when she’s not busy in the Baxter Freight office, Erin is at her happiest surrounded by her friends and family.

Ben Jeffrey

Team Manager, Customer Relations

Email: ben.jeffrey@baxterfreight.com

Ben spends the majority of his time arranging all transport needs for our clients, streamlining their supply chain to give a faultless customer experience. In his role as Team Manager, Ben acts on a consultative basis to really understand the needs of each individual customer, delivering a service tailored to them. Previously a Business Manager for a busy premium car dealership, Ben prides himself on giving the best level of service possible and is most passionate about finding solutions to customers’ logistical needs and ensuring every job – no matter how big or small – runs smoothly. When he isn’t at work, Ben loves spending time outdoors with his young daughter, Robyn. Having grown up in the Peak District, Ben is a keen climber and mountain biker and enjoys travelling to new destinations, such as Costa Rica and Indonesia, and getting stuck into the culture.

Dot Korybut

Key Account Co-ordinator

Email: dot.korybut@baxterfreight.com

Dot looks after customers based in the south of the UK. She is meticulous in her approach to dealing with clients and handles any issues and problems affecting deliveries with a smile. Well known for going over and above, Dot makes sure our clients are communicated with at every stage of their delivery. When she is not at work, Dot tries to get outside as much as possible on a dog-friendly day out. To relax she likes to chill out with friends and family when possible.

Dan Kravitz

Air Freight Co-ordinator

Email: daniel.kravitz@baxterfreight.com

As part of our growing Air Freight team, Dan is busy day-to-day booking, handling and tracking our international air shipments. Working closely with our network of trusted partners and suppliers, Dan enjoys speaking with his contacts and building great working relationships. Having graduated from Nottingham Trent University in 2022, Dan can apply his skills and knowledge to his role and takes every opportunity to deliver the best customer service. A true team player – both in and out of work – Dan loves to play football and rugby, and most recently has joined the Nottingham Mavericks playing ice hockey. He also enjoys going to the gym and follows Formula 1 and football, supporting Tottenham Hotspur.

Will Lale

Senior Account Manager

Email: will.lale@baxterfreight.com

Motivated by providing first class customer service, Will enjoys gaining a deep understanding of a client’s supply chain and then offering a creative solution. A fast learner and with a keen eye for detail, Will strives for excellence as he works with a mixture of small, developing and well-established businesses across a variety of sectors. No challenge is too big as he is able to quickly get to grips with a customer’s needs and challenges. Outside of Baxter Freight, Will enjoys watching and playing football. He also plays guitar and likes to think he can cook to a good standard.

Jamie Lambourne

Groupage Freight Co-ordinator

Email: jamie.lambourne@baxterfreight.com

Jamie is responsible for controlling, managing and reporting on all groupage trailers from the UK to overseas depots and well as managing groupage collections in the UK. His expert time management skills and extensive experience ensures customers receive goods on time and deliveries run smoothly. Outside of work – when he isn’t spending time with his family – you’ll either find Jamie on his bike or playing cricket for his local club where is also the club captain.

Becky Langley

UK Freight Co-ordinator

Email: becky.langley@baxterfreight.com

In our UK freight department, it is never a dull day! Working in such a fast-paced and dynamic market means no two days are ever the same, which certainly keeps Becky on her toes. Whether supporting Account Managers with advice on moving specialist loads or speaking to suppliers, Becky’s problem-solving approach means she’s always looking for the best solution. Over the years, Becky’s career in transport has gone from strength to strength and her knowledge and understanding of UK transport has grown with her, making her a valuable member of the team. When it comes to life outside Baxter Freight, Becky is equally as busy spending time and having fun with her family – including her is energetic lurcher pup! Into cooking, Becky enjoys experimenting in the kitchen and trying out new recipes in her trusty slow cooker.

Harry Lee

Finance Analyst

Email: harry.lee@baxterfreight.com

An excel whizz, Harry’s role as our Finance Analyst is to use data to offer insight to the business and support in key strategic decisions. Working closely with our Finance Manager and the whole Finance Team, Harry is always on hand to offer his expertise and ideas. Having graduated from Birmingham City University, Harry has spent his working life in accounting and finance. Currently studying towards his CIMA chartership, Harry is always looking to further his knowledge. In his spare time, Harry regularly joins in his local park run and is always challenging himself to go quicker and beat his personal best.

Elena Leigh

European Customer Service Co-ordinator

Email: elena.leigh@baxterfreight.com

Multi-lingual European Operator Elena has almost ten years’ experience in the distribution and logistics sector. She is responsible for maintaining and strengthening relationships with our suppliers across Europe and ensuring our quotes remain as competitive as they can be. Elena brings specialist experience from her former role as a Baltic Fleet Controller to her job and is fluent in Russian, Lithuanian, Polish and English. When not dealing with the company’s suppliers, she can be found with her head in a book or planning her next trip to explore different cultures, countries and meeting new people.

Demi Lewis

Finance Administrator

Email: demi.lewis@baxterfreight.com

Demi is part of our Finance Team and joined the business after relocating to Nottingham from Northamptonshire. Demi was drawn to logistics and particularly the opportunity to progress and grow within a fast-moving company and sector. After spending three years working as an Account Manager, Demi seized the opportunity to further her career with Baxter Freight and learn more about the wider business by becoming a Finance Administrator. Outside of work, you’ll find Demi cooking up a storm in the kitchen – her favourite cuisine is Mexican. She also enjoys spending time with friends or going to festivals and live music events – Demi has been to Creamfields festival every year for the past five years.

Izzie Limb

Team Leader, UK Freight

Email: izzie.limb@baxterfreight.com

Passionate about providing great customer service, Izzie loves turning a good relationship into a fantastic one! Managing our UK Freight team, Izzie works closely with both suppliers and the wider Baxter Freight team, applying her problem-solving approach to offer up solutions and better ways of working. Izzie has worked in freight since graduating from the University of Leeds, growing her freight knowledge and experience in such an evolving and dynamic industry. Outside of work, Izzie is a keen hockey player and has recently taken up cycling – she’s working up to completing the Route 500 by bike. She also enjoys trying new food with a fondness for gyoza and Thai food.

Audrey MacDougall

Finance Administrator

Email: Audrey.Macdougall@baxterfreight.com

As part of our Finance Team, Audrey supports the Credit Control side of the business, helping with cashflow and answering customer queries. A problem solver by nature, Audrey is always looking for ways to help customers. With over 20 years’ experience in credit control, Audrey offers a wealth of finance knowledge and is very confident speaking with customers and offering her advice. Joining Baxter Freight has been a particular career highlight for Audrey; working in such a customer-focused and fast paced environment keeps Audrey busy and on her toes! In her spare time, she loves nothing more than meeting up with friends for food and a good catch up. Outside of work she also enjoys staying active and going on holiday.

Stephen Machan

Business Development Manager

Email: stephen.machan@baxterfreight.com

An entrepreneurial spark, Stephen is motivated by building and growing the Baxter Freight customer base, developing great working relationships and, overall, helping customers improve their supply chain performance. Stephen specialises in our terminal based solutions, offering expert advise for moving goods in and out of Europe. He is responsible for finding the best logistics solutions for clients, improving customer service and winning new business. He enjoys being part of a team and is always looking for new ways to add value to businesses. Outside of work, he enjoys going to the cinema, listening to music, reading, gaming, running and socialising with friends.

Lucy Mackie

Account Manager

Email: lucy.mackie@baxterfreight.com

Working as part of our busy account manager team, Lucy uses her passion for customer service and creativity to help customers move their freight around the world. Having spent all her working life in sales and customer service, Lucy has a natural flair for looking after her customers. Having graduated from Nottingham Trent University with a degree in business management and marketing, Lucy brings many different aspects to her role and is keen to earn her Level 4 apprenticeship in sales as part of her ongoing training and development. In her spare time, Lucy is a champion of mental health, helping to raise awareness and challenge the stigma surrounding many mental health illnesses. Also, a lover of fashion and skincare – her top tip is to wear SPF daily! She also loves staying active, exploring cool places around town, travelling and skiing.

Kiera Madden

Senior Account Manager

Email: kiera.madden@baxterfreight.com

As a self-confessed ‘chatterbox’, Kiera is at her happiest chatting away to customers; understanding how she can help in making a success of their logistics. She is invested in getting to know her customers so that she can offer the best advice and deliver a personal level of service. Kiera has taken her social skills overseas where she spent two years in a ski resort in Whistler, Canada before starting at Baxter Freight. Kiera loves anything sporty or outdoorsy, including her new skiing hobby inherited from her time in Canada. She also has a major soft spot for dogs, especially her Bichon Frise, Casper.

Niamh Marriner

Account Manager

Email: niamh.marriner@baxterfreight.com

Niamh thrives working in fast paced and collaborative environments – so where better place for her than the Baxter Freight sales floor. She prides herself on attention to detail, something which she gives all her customers. It was after completing her Masters degree in Marketing Communications which made Niamh realise she wanted to work in customer service. Niamh loves all things fitness, her goal is to complete a half marathon next year! When she’s not working out you’ll probably find Niamh at her favourite cocktail bar or eating tapas.

Calum McCracken

Team Manager, Customer Relations

Email: calum.mccracken@baxterfreight.com

Calum has worked his way up the ranks at Baxter Freight to become a Customer Relations Team Leader and now manages a team of account managers in the south region. He is passionate about over delivering for his customers to keep them happy and is driven by exceeding sales targets for Baxter Freight. Having recently taken up CrossFit, Calum can also be found playing tennis and spending time with his young daughter.

Em McLaughlin

Account Manager

Email: em.mclaughlin@baxterfreight.com

Hardworking and committed, Em (short for Emphany-Rose) has been working with people since she was 15. With a knack for understanding her customers, listening to their needs and providing the right solution for the job in hand, Em always strives to go the extra mile. Kickstarting her career in logistics was a great move for Em fresh out of uni , having achieved a first-class honours degree from Nottingham Trent. In her spare time, Em loves to play netball and is currently working towards her next umpiring qualification so she can officiate games at county level. She loves to travel and hopes to do a complete tour of Asia in the future. She also likes to get involved in different charity work including helping with food bank collections and running summer camps for deprived children in Liverpool.

Molly McQueen

Finance Administrator

Email: molly.mcqueen@baxterfreight.com

As a Finance Administrator at Baxter Freight, Molly helps look after our supplier accounts to ensure our suppliers are paid on time – something we hold in high regard at Baxter Freight. As a business built on relationships, we believe honest and reliable payment terms make for happy relationships with our suppliers, and Molly is a key part of this. Molly was new to finance and logistics when she joined Baxter Freight and she has enjoyed learning on the job and getting swept up into the busy world of freight! Molly also has a Level 3 qualification in Travel and Tourism and has worked previously in customer service. Outside of work she loves spending time with her friends and visiting family in Bournemouth , or given the opportunity, heading further afield to her favourite holiday destination, Rhodes.

Polina Michailidou

European Freight Co-ordinator

Email: polina.michailidou@baxterfreight.com

Working in our European Operations Department, Polina is focused on providing the best transport solutions for our customers. By working closely with our suppliers, Polina gets to know their unique qualities and strengths, and understands how to match this up to our customers’ exact needs. Having started her transport career in in her home country Greece, Polina has lots of experience of moving everything, from live animals to a whole house! Polina is a real people person and enjoys getting to know the people she works with and loves speaking to some of our Greek customers and suppliers when the opportunity arises. Away from the busy office, Polina loves nothing more than going for a long walk – she finds that nature and green spaces really helps her relax. She also loves upcycling furniture to give something old a new look and a new lease of life.

James Morgan

Account Manager

Email: james.morgan@baxterfreight.com

Passionate about helping customers find the best solution, James enjoys working at a fast pace and is always eager to answer the needs of his customers. James found logistics after graduating from Nottingham Trent University with a degree in history and loves the variety of work he gets involved in – whether that be shipping pallets across the UK, sending full loads to Europe or shipping specialist consignments by air and sea – James loves the diversity. Outside of work he likes to watch and play football, especially Arsenal FC. He also enjoys watching Formula One, chilling with his friends at the pub and going to gigs.

Eleanor Morley

Account Manager

Email: eleanor.morley@baxterfreight.com

Motivated to succeed, Eleanor loves working at pace and thrives under pressure, which comes in handy when working in the busy world of freight! She also appreciates that logistics is very much a team effort and every day works closely with her team and her operational colleagues to find the best freight solutions. Super sporty and active, Eleanor studied Sports and Exercise Science at the University of Leeds and has enjoyed combining her passion with her job, having worked in sports retail before joining Baxter Freight. Outside of work she still keeps active and gets involved in lots of sport, especially dancing. Having danced since she was three, she has performed in a number of dance shows, and has even performed in the West End.

Shylet Mudzamiri

HR Advisor

Email: shylet.mudzamiri@baxterfreight.com

Passionate about making a positive impact and helping people, Shylet is supporting the Baxter Freight team each and every day. Working in a hugely varied role, Shylet is involved with so much - from recruitment and inductions to employee engagement and wellbeing. Having studied Business Management and Human Resources at Nottingham Trent University, Shy has always been involved in HR. Outside of work, Shylet loves to sing! She also enjoys making her own body and hair care products, which comes in handy for pamper sessions with her young daughter. To help her make her products like a pro, Shy is studying for a Cosmetics Science diploma… it’s just for fun at the minute but who knows, it may become her side hustle one day!

Dan Myers

Head of Account Management

Email: dan.myers@baxterfreight.com

Dan loves nothing more than finding ways to add value to customers. Having excelled in various sales roles during his time at Baxter Freight, he has been promoted to managing all Account Managers, and supports with customer relationships. Dan leaves no stone unturned when reviewing customer’s current supply chains and it’s this in-depth approach which has helped us to secure a significant contract with a high-profile high street retailer. As a travel lover, Dan enjoys visiting more obscure places when on holiday and is a self- confessed football fan; a hobby which he enjoys watching and playing.

Betty Nieweglowska

Customs Support Administrator

Email: beata.nieweglowska@baxterfreight.com

Betty joined Baxter Freight’s Customs Support Team in the newly formed role of Customs Support Administrator in the advance of Brexit. Every day Betty is involved in checking and verifying freight documents for custom clearance purposes. She works with our network of trusted suppliers and partners, especially customs brokers and AEO. As part of her role, Betty enjoys working in what has been a challenging and evolving time since the UK left the single market. She has had to learn on the job to understand what freight looks like for our customers post-Brexit, and has seized the opportunity to develop new processes and ways of working – all the time learning, and developing her skills. Her career in logistics spanned six years prior to joining Baxter Freight, with a stand out moment in her career coming when she was recognised by her previous employer as one of five ‘Employees of the Year’, from a workforce of over 5,000! At home Betty loves DIY, especially upcycling old furniture. She also enjoys traveling, visiting new places and spending time outdoors, walking and cycling.

Laura Nixon

Head of Business Development

Email: laura.nixon@baxterfreight.com

Laura is an experienced Business Development Manager with over 20 years in sales behind her – with nearly 15 of those years spent working in the logistics industry for the likes of City Link, UK Mail, Palletforce and DHL Freight. She joined Baxter Freight in January 2018 and her role predominantly focuses on winning new business through developing strong partnerships with customers and striving for high levels of customer service. Laura is passionate about her customers and day-to-day she’s out on the road meeting clients, developing new working relationships and coming up with creative solutions using her vast experience of domestic and international road freight. Outside of work, Laura is a busy mum to three teenagers, which often involves driving them to various social events here there and everywhere. She also loves going to the gym and her three favourite things in life are holidays, her dog Jack and a rhubarb gin and tonic.

Gavin Norman

Team Manager, Customer Relations

Email: gavin.norman@baxterfreight.com

Gavin prides himself on his expert knowledge and spends a lot of time imparting this to support his team of account managers who look after the northern region. He has proven himself as a logistics expert, having risen up the ranks at Baxter Freight to the position of Sales Team Leader. His tenacious approach to putting customers first has seen him develop a long-term relationship with one of the largest event companies in the country. One of the many Nottingham Forest fans in the team, Gavin is often seen enjoying the football and cricket. A lot of his spare time is taken up with his wife and two children, holidaying abroad whenever possible.

Ciaran O'Reilly

Account Manager

Email: ciaran.oreilly@baxterfreight.com

Motivated to succeed and deliver the best customer service, Ciaran uses his passion and growing freight knowledge to go above and beyond for his customers. Great communication skills and one-on-one customer support go a long way when it comes to moving all types of goods around the world. Ciaran was eager to join the team after graduating from Nottingham Trent University and is always looking for new opportunities to continue his learning and grow as a Baxter Freight Account Manager. Outside of work he just loves football – whether watching or playing – and also keeping fit by visiting the gym.

Cat Owens

Customs Support Administrator

Email: cat.owens@baxterfreight.com

Cat’s role as a Customs Support Administrator is vast – from helping customers with customs declarations, to liaising with clearing agents and partners, and supporting our team at Baxter Freight with all European road freight and customs related queries. With a long career in freight, Cat’s extensive freight forwarding knowledge and experience makes her a real asset to the team. Her attention to detail, taking care of customers and suppliers alike, and going the extra mile has earned Cat a deserving reputation for delivering great customer service. With a real strategic and creative approach to freight, Cat can use her experience, knowledge and networks to find the most effective logistical solutions on the market. Over the years she has worked in many different areas of freight including post flight clerk, sales, imports and international exports – even a stint as a van driver. Outside of work, Cat enjoys plenty of family time, weekends away, walking her old tyme bulldog, Milo and is partial to relaxing with a nice G&T (or two!).

Matt Parry

Key Account Co-ordinator

Email: matt.parry@baxterfreight.com

Always pushing to do more for his customers, Matt’s passion for his job and solution-based approach makes him a valued member of our Key Accounts team. Having worked previously for DHL, Matt’s experience, coupled with his passion, means he’s always eager to help his customers and offer his expertise and advice. Outside of the office, you’ll find Matt in the gym; he enjoys keeping fit and looking after his general health and wellbeing. And with a headful of random facts and a self-professed film buff, you’d deffo want him on your pub quiz team!

Kumari Patel

Finance Specialist – System Accountant

Email: kumari.patel@baxterfreight.com

Playing a vital role as a member of the Finance Team, Kumari helps with the smooth flow of transactions in and out of the business. Bubbly and hardworking, Kumari gets the job done - but always with a smile on her face. A graduate from Newcastle University, Kumari is now working towards completing her ACA qualification to become a Chartered Accountant. Outside of work you can find Kumari jet-setting around the world on luxurious holidays, relaxing in the sun with a cocktail in hand. Self-confessed, she is THE biggest online shopping addict and also loves training in the gym after work.

Amy Phillips

Key Account Co-ordinator

Email: amy.phillips@baxterfreight.com

Our Key Accounts Co-ordinator Amy brings more than ten years of freight industry experience to the team. Understanding customers’ needs has become second nature to her and she is committed to building strong relationships with the company’s larger customer and supplier accounts. She has previously visited one of our key suppliers in Belgium to learn more about their operations to further enhance our customer services offer. To relax, Amy can often be found playing host to family and friends cooking a huge Sunday dinner or barbecue – weather permitting.

Brendan Pickering

International Freight Manager

Email: brendan.pickering@baxterfreight.com

Brendan brings more than 30 years’ experience in sea freight logistics to the Baxter Freight team. His in-depth knowledge of the automotive, retail, and food & drink sectors gives him the edge when it comes to adding value to our customers. Brendan has a very ‘hands-on’ role in the sea freight department, working closely with the account managers to arrange import and export movements via ocean freight. His know-how not only helps the company win and retain clients, but he often spends his time mentoring members of the team who are new to the industry. As an Ipswich Town supporter, Brendan will spend a lot of his weekends travelling to away matches. He also enjoys riding his motorbike and spending quality time at home with his family.

Kathryn Pillidge

European Freight Co-ordinator

Email: kathryn.pillidge@baxterfreight.com

With an eye for detail and a passion for delivering excellent customer service, Kathryn enjoys getting to know our suppliers and building great relationships. Having studied philosophy at The University of Nottingham, Kathryn’s natural problem solving and logical approach makes working as part of our European Solutions team a great fit. At home, Kathryn loves cooking whilst listening to a good audiobook and her famous mushroom risotto is a firm favourite with friends. She also enjoys hiking in the Lake District and traveling, with Montenegro and Gibraltar being two of the most beautiful places she has ever visited.

Amelia Popping

Account Manager

Email: amelia.popping@baxterfreight.com

Bubbly and chatty, Amelia loves catching up with customers, building relationships and providing the best customer service. Amelia feels very much at home in the busy Baxter Freight office working hard, exceeding expectations, and delivering great results. Originally from Kent, Amelia came to Nottingham to study law at Nottingham Trent University and loves living and working in the city; she also looks forward to heading home at the weekend to visit family and friends. Outside of work you can find Amelia at the driving range or at the gym, or getting some downtime by going for a nice long walk.

Ella Radford

Senior Account Manager

Email: ella.radford@baxterfreight.com

Working as a Senior Account Manager at Baxter Freight, Ella always has her clients’ needs front and centre. On a daily basis she is catching up with her customers, making sure their logistic operations are running smoothly and offering up innovative solutions to their freight requirements. Keeping in close contact with our customers lets them know that delivering great customer service is our number one priority. After graduating from Nottingham Trent University with a degree in fashion accessory design, Ella undertook a summer job where she soon learnt she had a natural flair for sales and customer service. Out of work Ella loves music festivals and gigs. As a proud Nottingham Forest season ticket holder, she spends many Saturdays at games, home and away. A keen traveller, Costa Rica is the next destination on the list… watch this space!

Dharmesh Raja

Finance Manager

Email: dharmesh.raja@baxterfreight.com

Dharmesh is responsible for the day to day management of our finance department and is a key member of the management team at Baxter Freight. Dharmesh is a qualified accountant and has a wealth of experience working in the transport and logistics industry. As well as leading his team, Dharmesh plays a hands-on role in delivering great customer service – whether that be for our customers, suppliers or internally, supporting all members of the Baxter Freight team. Having spent a large part of his career working overseas in South Africa and traveling across Asia and Europe, Dharmesh and his family are keen explorers. Together they enjoy nothing more than getting outdoors, seeking new adventures and dining out, trying different flavours and cuisines.

Mike Ramm

Groupage Freight Co-ordinator

Email: mike.ramm@baxterfreight.com

Working closely with our DHL Freight partners in Sweden and Finland, Mike is part of our terminal based solutions team. Committed to providing the best customer service, Mike’s dedication to ‘getting it right’ is what motivates him every day. During his varied career in transport, Mike is proud to say his hard work has always prevailed. He has worked his way up through the ranks, and following a relocation from Essex to Nottingham, is today our highly skilled and experienced Groupage Operator. But according to Mike, his greatest achievement in life is, without a doubt, his children. He gets involved wherever he can – trying out his eldest daughter’s latest cakes and bakes, watching his son play cricket or helping his youngest daughter with her studies. He loves sports and music, listening to anything from progressive rock, country and pop (in small doses!) to punk, house and trance. He also recently found a new hobby in cooking, trying out new flavours, ingredients and healthy recipes.

Callum Read

Account Manager

Email: callum.read@baxterfreight.com

Supporting customers, developing relationships and creating solutions is what makes Callum tick. With every solution comes with it the same dedication to providing great customer service from start to finish. A Business Management and Finance graduate, Callum is a life-long learner and is always looking for new and creative ways to move freight that not only gets customers’ shipments from A to B, but offers a better way of working. Callum loves to get the most from life, exploring through history, travel and food. A fun family tradition he has taken up is trying a new restaurant every week – a great way to find the best places in town!

Grace Reddish

Employer Brand Specialist

Email: grace.reddish@baxterfreight.com

Grace loves learning new things, being creative and making content, so being Employer Brand Specialist here at Baxter makes for such a perfect fit. With a First Class Degree in Broadcast Journalism from Nottingham Trent University, Grace knows how connect with a variety of different audiences and people. Prior to Baxter Freight, she worked in retail so has a great understating of the importance of customer service and working in a fast-paced environment. Outside of work, Grace likes going on long country walks, and is a true cocktail lover! She enjoys going out to try new ones, especially her favourite espresso martinis.

Jamie Reid

European Operations Manager

Email: jamie.reid@baxterfreight.com

Jamie started his career with us in sales and has since made the transition to operations management, overseeing the European department. With experience on both sides of the fence, he’s well positioned to produce the most effective and efficient solutions for customers and suppliers. Driven by the aim to continuously improve our services, he is passionate about positive relationship building and adding value to customers. As well as spending time keeping fit on the football pitch, Jamie is a big music fan and you’ll regularly catch him listening to Pink Floyd, Oasis, Rival Sons and Foo Fighters.

Sarah Reid

Key Account Commercial Specialist

Email: sarah.reid@baxterfreight.com

An experienced member of the team, Sarah has worked with some of our Key Accounts for years. Over this time, she has developed fantastic relationships – she even travelled to Poland to meet her newest clients in person. This enables Sarah to intuitively respond to the needs of her customers and deliver great customer service with a real personal touch. Sarah also spent her early Baxter Freight years in our operations team, so has valuable all round experience. A keen swimmer, Sarah enjoys hitting the pool after work and chilltime means hanging out with her husband, watching a film with a cheeky takeaway.

Joao Reis

Customs Support Administrator

Email: joao.reis@baxterfreight.com

Joao was new to freight when he started at Baxter Freight, but his background in quality control and auditing made his move to customs a great fit. His eye for detail and ability to work with accuracy makes him a real asset to the team. And as part of our Customs Team, the ability to work quickly and efficiently is a must in order to turnaround clearances without delay. A proud moment for Joao was when he achieved his BSc (Hons) degree in IT from the University of Derby, whilst all the time working full time. Away from the hustle and bustle of the office, Joao loves the chilled life. Into his sports, Joao follows football but also enjoys keeping tabs on basketball and ice hockey. He also loves listening to music – anything from the 60’s, 70’s and 80’s – and catching up on true crime podcasts to feed his ‘inner detective’. A keen traveller he hopes to return the US and fulfil his dream to do the ultimate road trip along Route 66.

Doug Reynolds

Account Manager

Email: doug.reynolds@baxterfreight.com

Doug’s passion for building relationships and working closely with his customers means he gets to know their needs inside out and can instinctively propose solutions to boost the performance of their supply chain. With a natural flair for customer service, Doug enjoys the buzz of the office and working together as a team. Doug sparked his love for travelling whilst studying American and Canadian History, Literature and Culture at the University of Nottingham where he got the opportunity to visit Alabama and Berlin as part of his studies. A huge Liverpool FC supporter, Doug goes to watch his team at Anfield whenever possible and also loves going to gigs and fishing.

Chris Roome

Groupage Operations Manager

Email: chris.roome@baxterfreight.com

As Groupage Operations Manager, Chris oversees our European Groupage service and also manages our Customs department. As part of his role, he works closely with our European partners including DHL, Gerlach, KNP and Handtrans to ensure we offer the very best European Groupage service in the UK. An experienced member of the team, Chris was previously the UK Operations Manager at Baxter Freight and played a pivotal role in building this department up to how it works today. Chris has also spent a significant part of his freight career in the waste industry running waste collection vehicles across the UK (not as rubbish as it sounds!) Outside of work Chris enjoys spending time with his family – going out for nice meals and trying out different restaurants. A sports fan, Chris especially enjoys watching football and cricket. The dream over the next few years is to follow English cricket abroad to either Australia or the West Indies.

Margaret Ryan

Administration Manager

Email: margaret.ryan@baxterfreight.com

With Baxter Freight since day one and always in the office with a smile on her face, Margaret is an integral part of the team. As Administration Manager, Margaret’s role is extremely varied but her specialism is payroll. She also gets involved in dealing with freight claims as well as providing day-to-day administration support to the management team. Margaret is a people person and passionate about building great relationships with her colleagues as there’s no denying we all do our jobs better when happy. Naturally, Margaret loves spending time with her family, walking the dog and gardening, but mostly enjoys catching up with friends over a glass of wine.

Gary Sawle

IT and Security Manager

Email: gary.sawle@baxterfreight.com

Gary has the patience of a saint. He is responsible for looking after our IT infrastructure and systems, as well as being the first port of call for any internal IT-related queries. He has helped us to develop an infrastructure fit for rapid growth and has been with the team since the business was formed. More recently he has been integrating systems with larger suppliers, including partners DHL Freight and Gerlach Customs, and customers to improve the services we can offer. As a qualified systems engineer/systems administrator, he is on hand to deal with any IT concerns quickly and effectively to ensure the day-to-day running of the business isn’t affected. As well as keeping the business running, Gary is a keen runner, enjoying everything from park run to marathons!

Suraiya Shahid

Sea Freight Co-ordinator

Email: suraiya.shahid@baxterfreight.com

Suraiya enjoys being part of a busy team and working closely with her colleagues in our growing Sea Freight department. Having previously worked as a graduate warehouse manager at Amazon, Suraiya understands the importance of great organisation skills, working to deadlines and keeping a level head when it comes to logistics – as not everything always goes to plan! With a degree in law, her analytical thinking comes in very handy when it comes to problem solving. And Suraiya is continually pushing herself, both professionally and personally. Outside of work, she loves hitting the gym and was super chuffed when she recently leg pressed 59kgs – which is nearly 10kgs more than her own body weight! She also loves hiking in the peak district and the 3am alarm clock is made worthwhile when you get to enjoy the views at sunrise.

Vineeta Sharma

Finance Administrator

Email: vineeta.sharma@baxterfreight.com

Systematic and organised, Vineeta loves to see a job through to the end and is passionate about working collaboratively with her team. With a background in hospitality, Vineeta has a degree in Hotel and Travel Management and has worked in hotels in Nottingham, Northampton – even India. She made the switch to finance and has made quite an impact. In her last role she was recognised for her contribution and was awarded the 'Outstanding People Award'. In her spare time, Vineeta enjoys reading, traveling and spending time her family. She is also learning Kathak which is an Indian classical dance form.

Ethan Shipstone

Account Manager

Email: ethan.shipstone@baxterfreight.com

With a degree in English Language and Literature from the University of Leeds, it’s fair to say Ethan has a way with words! This, and his love of a good chat, is what makes him so great at his job. He loves getting to know his customers, building great relationships and providing the best customer service in the industry. Outside of work, Ethan is a total baller - that is football and basketball! Playing both sports with equal passion, he loves playing and winning as a team, and of course celebrating their latest victory over a well-deserved pint.

Greg Simmons

Senior Account Manager

Email: greg.simmons@baxterfreight.com

As one of our Senior Account Managers, Greg prides himself on providing quality customer service. He is very determined and always looking for new ways to add value to clients whether it be through making them aware of a more efficient way of moving goods or being on the other end of the phone to make their lives easier. Greg is currently undertaking a part-time degree through the Open University in Business Management to add to his continual professional development with Baxter Freight. His background is in customer service and sales, having worked in previous roles for E.ON Energy and Domestic & General. Outside of work, Greg started out life as a professional footballer having secured contracts with Notts County and Barnsley. He now plays semi-professional for Loughborough Dynamo – be sure to go along and support on a Saturday afternoon!

Jacob Smith

Account Manager

Email: jacob.smith@baxterfreight.com

Passionate about delivering great customer service and adding value, Jacob is a solutions-driven Account Manager and motivated by delivering great results for his customers. Jacob enjoys the fast-paced world of logistics and is always looking to offer his customers the best possible solution. Sporty by nature, Jacob worked part time as a swimming instructor and lifeguard whilst studying Business Marketing at De Montfort University and outside of work, life pretty much revolves around football – whether that be watching his beloved Leicester City or playing for Whetstone Athletic as a goalkeeper which is just perfect for him as he is 6’6.

James Smith

Account Manager

Email: james.smith@baxterfreight.com

Helping customers achieve great results from innovative and creative freight solutions gives James a real buzz. James is forever challenging himself to deliver great customer service time after time, and to go that one step further in helping his customers. Having lived in eight places, spanning two different countries, James loves getting to know in detail where and how customers move their goods to spot an opportunity and offer up something new. Having graduated from the University of Nottingham after studying law, James has also been busy these past years building up his career in customer service. A huge Chelsea fan, James loves watching and playing football – back in uni he led his team to victory by winning the university league. He also enjoys long distance running and can’t wait to compete in another Nottingham half marathon.

Kevin Smith

Key Account Co-ordinator

Email: kevin.smith@baxterfreight.com

Kev joined the team with a passion to deliver great customer service. In the role of key accounts, Kev and the team work with some of our high volume accounts – booking in and checking large shipments each and every day. He is always on hand, speaking directly with customers and offering open and clear communication. During his long and varied career in transport, Kev had an important delivery once to a certain palace in London… only to find that the delivery had gone to the wrong palace! Luckily a nice lady offered up her helicopter to take the package to the right palace. Outside of work you’ll mostly see Kev running – he likes to run at least 30 miles a week and is looking forward to completing yet another London Marathon. He also loves spending time with his three children.

Rachel Smith

Customs Support Administrator

Email: rachel.smith@baxterfreight.com

As a Customs Support Administrator, Rachel provides customs clearance for customers' European road freight shipments, ensuring the smooth passage of goods in and out of Europe. A detailed and organised member of the team, Rachel is perfectly suited to working quickly and accurately, checking paperwork and following multifaceted import/export processes. With years of experience working as a European trailer operator, Rachel understands the dynamic and ever-changing landscape that is the freight industry. Outside of work, you can find Rachel exploring Derbyshire, off on long walks and enjoying the views - with the Blue Lagoon in the Peak District being one of her all-time favourite spots. When she’s not out exploring you will find her at home with a good book and her three cats, two of which are rescues. A real animal lover, and if Rachel ever won the lottery, she would love to open up a huge rescue centre!

Kinga Sobierajska

Customs Support Administrator

Email: kinga.sobierajska@baxterfreight.com

Working as part of our Customs Support team, Kinga is responsible for ensuring all our European road freight loads is cleared correctly as part of our market-leading Brexit solution, in partnership with DHL and Gerlach Customs Services. Motivated by targets and working to a deadline, Kinga is perfectly placed working in the ever-changing landscape that is Customs, especially since Brexit. With freight running in the family, lots of her family are drivers in the UK and overseas, it was no surprise when Kinga started working for one the world’s biggest logistics companies. However, Kinga took a break from freight to study Animal Behaviour and Training at University – a unique experience training animals such as lemurs, meerkats, otters and many more! After graduating, Kinga is proud to return to freight to carry on this family tradition. With a sense for adventure, Kinga enjoys traveling; Mexico being her all-time favourite – she is a sucker for sun, a beautiful beach and a cocktail. She also loves shopping and buying all those things that she just doesn’t need!

Max Stanford

Business Development Manager

Email: max.standford@baxterfreight.com

Max prides himself on being able to solve problems for customers by reacting quickly to specific, high-value and time-critical requests. He regularly challenges himself and is constantly striving to be better, whether that be through improving his knowledge of customer management, operations or business development. Using his knowledge of the freight industry, Max aims to streamline customers’ supply chains, improve transit times and reduce costs. Max always puts the customer first and builds personal relationships with clients in order to gain their trust – a valuable commodity in the freight industry. Outside of work, Max is sport mad and takes pride in organising the Baxter Freight weekly five-a-side football matches. When sport isn’t taking up Max’s time, it’s his love of music – he mixes house and disco in his front room and goes to lots of festivals.

Sarah Stebbens

DHL Relationship Manager

Email: sarah.stebbens@baxterfreight.com

Sarah has over 10 years’ experience in the freight industry and during that time has previously worked closely with both our chairman, Ian, and managing director, Peter. Sarah is responsible for managing our partnership with DHL, as the UK sales partner for DHL Freight, maintaining relationships and increasing sales revenue. She loves working closely with colleagues and customers and genuinely cares about helping customers improve their businesses so Baxter Freight can grow with them. In her spare time, Sarah loves to travel and see new countries, spend time with friends and family and, overall, make every experience count.

Claudia Stroe

Customs Support Administrator

Email: claudia.stroe@baxterfreight.com

As part of our 24/7 customs support team, Claudia processes our customs declarations in and out of Europe, working closely with our customs partner, Gerlach. With an attention to detail, Claudia understands the complexities that go into each shipment and has a trained eye when spotting any missing information or discrepancies. Whenever she can, Claudia loves to travel, exploring new places, new cultures, and new flavours – and always eager to capture the moment with a great photo. Claudia recently took up cycling and is loving venturing out on her bike, exploring local villages and admiring the views along the way.

Emma Sutch

Operational Key Accounts Co-ordinator

Email: emma.sutch@baxterfreight.com

Supporting some of our biggest and busiest accounts, Emma is at home working at a fast pace and is always quick to react to the latest request. With a problem-solving approach, Emma is actively looking for innovate solutions and spotting opportunities to improve efficiencies where possible. Working closely with our suppliers, Emma enjoys getting to speak to our network daily to develop great working relationships. As a Business Management graduate, Emma has had great exposure in working both academically and in the workplace, having enjoyed a stint working in France as part of her studies. Having previously worked as barista whilst studying, Emma loves making and drinking coffee. She also enjoys swimming, cycling and running and well-deserved chill time for Emma means curling up with a good book or going to the pub.

Gurpal Thamu

Customs Support Administrator

Email: gurpal.thamu@baxterfreight.com

Gurpal, or Gurps, is an avid learner. From his time working on his business administration apprenticeship, to studying sociology at Nottingham Trent University - Gurps is always looking for ways to further his knowledge and his career. Having discovered the world of logistics after graduating uni, Gurps’ thirst for knowledge continues. Heavily involved in the administrative side of our customs department, Gurps’ eye for detail and methodical approach means he’s fully equipped to deal with the thousands of customs clearances we handle. Gurps is a firm believer in having a good work-life balance. He loves to work hard but also balance that out with keeping fit at the gym, playing football, keeping up with the latest car releases or trying out new restaurants. He also loves meeting up with friends, going out, socialising, happy to have a chat with anybody and everybody!

Sarah Thompson

Air Freight Manager

Email: sarah.thompson@baxterfreight.com

Heading up our Air Freight department, Sarah is our air freight specialist. With over 20 years’ experience in forwarding, handling and haulage, Sarah has worked with some of the world’s largest airlines, moving 100 tonnes of freight daily. Working collaboratively with her team, Sarah is always on hand to offer her expert advice. Sarah also works closely with our suppliers, speaking to them on a daily basis to understand the opportunities within the market. As a member of the management team, her enthusiasm and passion for her job is an inspiration to the entire Baxter Freight team. As a busy working mum, outside of work she loves to spend time with her family, especially travelling and they hope to be jetting off on holiday to Mauritius in the not so distant future. Sarah also enjoys interior design, upcycling furniture and loves buying far too many vases and candles for the house!

Bev Turner

Strategic Account Relationship Manager

Email: bev.turner@baxterfreight.com

Bev Turner has helped Baxter Freight expand into the North East of England using her business development expertise. She now specialises in solving the supply chain issues facing our large and complex accounts, particularly within the manufacturing sector. She is able to get to the nub of an issue quickly and helps to deliver creative logistics solutions which are bespoke to customers’ needs. More recently she has fulfilled various projects from large full load projects to express van deliveries for the automotive industry. A self-confessed Walt Disney World addict, Bev will spend her holidays in Florida whenever possible. Otherwise when she’s at home she can be found walking her pug, running and spending time with her son.

Anita Ward

Air Freight Co-ordinator

Email: anita.ward@baxterfreight.com

Anita is our resident Air Freight expert. Having worked in the industry for more than a decade, including working for a top five global freight forwarder, Anita brings such valuable knowledge and experience to the table. She loves the fact that in freight, no two days are the same, and particularly thrives on finding the best solution for her customers. In her free time, Anita is her little boy’s biggest cheerleader, supporting him in all his after-school activities. And every other weekend, Anita and her family show their dedication to their favourite football team, Spurs by travelling down to London to cheer them on at White Hart Lane.

Natalie Webb

Account Manager

Email: natalie.webb@baxterfreight.com

Whether she’s catching up with customers, learning about the challenges they face, offering advice or finding solutions when they’re in a pickle, as a Baxter Freight Account Manager, Nat is always happy to help. Joining Baxter Freight was a big move for Nat, she moved to Nottingham to pursue an exciting career in logistics – and now she’s hooked! With no two days the same, she loves problem solving and getting involved in moving all kinds of shipments around the world. Outside of work, Nat enjoys playing sports and is looking to join a netball or football in Nottingham. She also loves animals and is hoping to introduce her housemates to a new cat or dog soon! Nat is also a keen traveller with South America and South East Asia on her list to hit next.

Erin White

Account Manager

Email: erin.white@baxterfreight.com

Building relationships and helping customers is what makes Erin tick. Her job focuses on listening to customers, learning how they work, how they operate and providing suitable freight solutions that improve the effectiveness of their supply chain. With a Masters degree in law, Erin is a skilled communicator with an appetite to learn and to succeed in everything she does. Erin was new to freight when she joined Baxter Freight and true to her studious nature, was eager to learn everything she could about the industry. Outside of work she’s loves fashion and travel with Venice being her favourite place to visit – not just for its beauty and culture but for the shopping and food too of course! With more travel on the cards, Erin is also learning to speak French… next stop, Paris?

Jamie Wilkinson

UK Freight Co-ordinator

Email: jamie.wilkinson@baxterfreight.com

As part of the Baxter Freight operations team, Jamie thrives in such a fast-paced and busy environment - but never compromising on quality or customer service. Day-to-day Jamie is focused on finding the best transport solution for our customers and applying a creative and innovative approach to meeting customers' needs. With over 15 years’ experience in logistics, Jamie comes from a planning background so knows in depth what opportunities and challenges the UK freight market offers. Besides knowing his low loaders from his curtain siders, Jamie is very into his sports. As a Notts County Cricket season ticket holder he enjoys taking in the cricket at Trent Bridge or playing for his local team. He also enjoys watching American Football, supporting the Indianapolis Colts and would love to go to the Superbowl one day.

Jordan Wilkinson

Finance Administrator

Email: jordan.wilkinson@baxterfreight.com

As part of the Baxter Freight Finance Team, Jordan helps process payments for our supplier network and with her excellent time management and administrative skills, she ensures our suppliers are paid on time. With seven years of specialist purchase ledger experience already under her belt, Jordan is keen to continue developing her knowledge and skills. Outside of work she enjoys hiking and bouldering which is rock climbing without a rope or harness! She also enjoys painting Warhammer and relaxing with a cross stich.

Natalie Worsfold

Groupage Freight Co-ordinator

Email: natalie.worsfold@baxterfreight.com

Working as part of the Baxter Freight Operations team means providing creative and sometimes ‘out of the box’ solutions for our customers. Natalie loves supporting her colleagues and going that extra mile, delivering great customer service both internally and externally. After graduating from the University of Nottingham, Natalie worked her way up through the ranks in retail and in 2022, Natalie made the switch to Baxter Freight, and now enjoys seeing the other side of logistics. Adventure, travel and being outdoors are high on Natalie’s agenda outside of work, with her favourite travelling memory so far being scuba diving in the Great Barrier Reef. Having also swum with whales, dugongs and even sharks, Natalie is a bit of a thrill seeker and loves going to theme parks and planning in the occasional bungee jump too.

Jason Wright

IT Support Assistant

Email: jason.wright@baxterfreight.com

As our resident IT Support Assistant, Jason is always on hand to help our employees with all realms of IT support. He makes it his mission to resolve issues calmly and get our team back up and running as quickly as possible. Not shy of a challenge, Jason enjoys the multitasking element of his role at Baxter Freight and is always looking for a unique or creative solution to a problem. A natural problem solver, his pragmatic attitude not only benefits his colleagues but our customers too. With a proven track record, and over a decade of IT-based work experience, Jason has previously worked at one of the most prominent technology firms in the UK. When he’s not at work Jason spends most of his time (rightly so!) with his wife, and young son, who tries particularly hard to keep his dad busy! He also enjoys the odd puzzle, riddle or game of FIFA and planning his family's next getaway - always keen to find a hidden gem, off the beaten track.

Julia Zazycka

Account Manager

Email: julia.zazycka@baxterfreight.com

Despite not working in logistics before, Julia has plenty of customer service experience. She says it was Baxter Freight’s customer service driven ethos which drew her to the company. Julia often goes out of her way for her customers, always finding a solution that is central to their needs. She might be a newbie to freight, but definitely not to travel! Julia spent six months in Costa Rica volunteering at a wildlife centre where she would care for animals in need and help release them back to their natural habitat. Julia’s current hobby is learning about plants, she says she wants to turn her bedroom into a botanical garden!

Phil Zdanowski

Team Manager, Customer Relations

Email: phil.zdanowski@baxterfreight.com

Phil started life at Baxter Freight as a sales Account Manager on the very first day of trading. Now a manager, Phil is responsible for overseeing and training a team of account managers ensuring the best possible solutions are provided and high level of customer service is reached. Phil takes pride in his personal development and has broken many records over the years by hitting and exceeding sales targets. In his spare time, Phil has been renovating his house and building a man cave so that certainly keeps him busy – as well as his children, of course.

Aga Zuzanska

Customs Support Administrator

Email: agnieszka.zuzanska@baxterfreight.com

As a Customs Support Administrator, Aga forms part of our Customs team, a department dedicated to supporting our customers, suppliers and team post-Brexit. As part of her role, Aga is heavily involved in ensuring our customer’s road freight shipments run smoothly in and out of Europe. Working closely with our partners, ranging from our network of trusted suppliers, to customs brokers, to AEO, Aga is customer service driven and enjoys helping others. From Poland, Aga studied English Studies for five years and graduated with a Masters degree. In Poland she taught English and then came to the UK in 2015 where she has spent all her working life in logistics, warehousing and distribution. She loves to travel with her favourite places being Thailand and Malaysia. She has also enjoyed exploring the UK over the years, with plans to visit Cornwall and Scotland next. She also loves to cook and bake, making bread, cakes, muffins, cookies, pies and confectionery… especially confectionery, as she has a bit of a sweet tooth!

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