When it comes to customer service, having people who are invested in your business goes a long way.
That’s why, at the top of our priority list is building and nurturing long-term relationships – whether that’s with our customers, our suppliers, or our Team Baxter members. And in the world of logistics, where no two days are ever the same, having somebody who knows the inner workings of your business and understands your supply chain end-to-end is vital.
Now in our 10th year, our team at Baxter Freight has seen the logistics industry evolve significantly over the past decade. Particularly after Brexit, the complexities around logistics and supply chains have grown substantially. For many UK businesses, trading with Europe has become more difficult, and even domestically, growing environmental, political, and economic pressures are also disrupting the flow of goods around the UK.
To keep up to speed with the growing needs of our customers, and to help businesses successfully navigate these challenges, we have taken action and levelled up our Account Manager role.
Meet the Solutions Architect
As a Solutions Architect, our Account Managers take the time to know our customers’ supply chains inside out. We can provide businesses with solutions that relieve the challenges they are facing and offer improved efficiencies.
With a focus on personal growth and development, our Account Managers are invited to embark on a career journey with us. It’s about growing their skills and investing in their career to give them the tools they need to grow, develop, and deliver a customer experience like no other.
"When we talk about building long-term relationships, it’s about building an intrinsic bond with our customers. The benefit we can add to a business is far greater when we have a relationship built on trust. The challenges businesses face today will be different tomorrow, but our team can evolve and adapt with their customers. For a sales professional looking to take that next step, our Account Manager role can open up so much more than just a job – it’s an opportunity to build a thriving career in customer relationship management."
Architecture in action
You don’t need to look far to see examples of the excellent work our teams can deliver!
Our Case Studies offer behind-the-scenes insights into how we are helping our customers achieve their goals through the power of logistics
Join us on our journey
In line with our ambitious growth plans, we are looking to recruit 16 new Account Managers by the end of the year, taking our total Team Baxter numbers to 155 with a projected turnover of £40 million for 2024.
Our busy and bustling office offers a vibrant space where you can work with local and national clients in the UK, but also access some of the world’s leading brands.
We’re looking for sales professionals who are ready to take that step to becoming a Solutions Architect. Could that be you?
Explore our Account Manager Vacancy and find out more about the role and how to apply.
If you have any further questions, connect with our Talent Acquisition Specialist, Claire on LinkedIn.
