Customs
Make customs your competitive advantage
Swap complexity for simplicity
You might think that transporting goods through customs borders is a complex and bureaucratic process and for most companies it is.
But when you have Baxter Freight guiding you through the process, customs can become your competitive advantage.
Our Solutions Consultants and Account Managers are here to help you find the right route to move your goods through borders.
Around the clock customs support
Our own in-house customs team are available to guide you 24 hours a day, 7 days a week.
They will ensure that the details are scrutinized thoroughly before processing.
The Baxter Freight Customs team is made up of trained and experienced specialists which is essential given the level of knowledge required.
Accredited, trusted and knowledgeable
Goods shipped with us will receive fewer checks at customs and have priority treatment at borders due to us being an Authorised Economic Operator.
AEO accreditation is proof of our level of commitment to good practice. We have met the strict criteria when it comes to customs controls and our supply chain security procedures.
Our suppliers are audited to the same AEO standards that we are to ensure that your consignments are handled diligently and correctly at all times.
We’ll talk to you in plain language
Deliver more loads in less time with less chance of delays
Forward thinking and proactive
Frequently Asked Questions
To process your declaration to customs, your customs broker will need to have a copy of the following documentation for each shipment:
- Commercial invoice
- Packing list
- Transport document – Bill of Lading / CMR (Convention on the Contract for the International Carriage of Goods by Road)
If the following information is not on any of the documents, then these will also be required for clearance:
- Freight rate (when the Incoterm) is not C or D level.
- Commodity code
- The goods country of origin.
Depending on the commodity code, further documentation may be required for UK customs clearance, including but not limited to:
- Certificate of Origin.
- Port Health Certificates:
- IUU Catch Certificate.
- Veterinary Certificate.
- Plastic Declaration Documents
- Plant Health Certificates:
- Aflatoxin Certificates.
- Phytosanitary Certificates
- Organic Certificates
- Preference Certificates
- GSP Certificates
- EUR1 Certificates
- ATR Certificates
Guiding you through the complexities of customs with straight talking, around the clock support. Get in touch with one of our account managers to see how we can help!
Meet the customs team
Jamie Garton
Customs Specialist
Brooke Shaw
Customs Specialist
Linda Gibson
Customs Specialist
Jonathan Mosley
AEO Compliance Specialist
Aga Zuzanska
Customs Specialist
Natalie Worsfold
Customs Export Team leader
Claudia Stroe
Customs Specialist
Kinga Sobierajska
Customs Specialist
Rachel Smith
Customs Specialist
Joao Reis
Customs Specialist
Marianne Hanson
Customs Specialist
Tom Falivena
AEO Compliance Team Leader
Chris Roome
Associate Director, Customs & Compliance
Customs case studies
Customs - Styled by Baxter Freight
Some of our most-loved British clothing retailers are having a moment, through shrewd management of their business strategy, embracing change and being agile enough to change with the economic climate, there are brands who are weathering the storm.
Customs laid on a plate - Zodiac
Zodiac has been supplying high quality homeware, kitchenware, and kitchen equipment to the hotel industry since 1975. They have become the preferred supplier to so many customers across the UK, Ireland and Europe because they offer the highest quality of items at competitive prices by passing on cost savings.
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Information is key to make decisions on the go. That’s why, our dedicated team of experts are here for you.