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ePac Flexibles

ePac Flexible Packaging, a global leader in custom flexible packaging, faced the challenge of managing a complex, high-demand supply chain with short lead times. Serving major brands like Tesco and Aldi, they required a logistics partner who could ensure timely deliveries across multiple regions while navigating complex customs and VAT requirements.

Baxter Freight provided a tailored solution that streamlined ePac’s logistics operations, including seamless imports and exports, cross-border transport, and expert customs support. This partnership allowed ePac to enhance supply chain efficiency and reduce lead times, all while supporting their commitment to sustainability.

Find out how we make it possible for ePac Flexible Packaging.

Global Reach, Packaged Perfectly

As a global leader in technology-driven, custom, flexible packaging solutions – ePac Flexible Packaging was looking for a trusted logistics partner to help achieve its mission to support brands of all sizes to their services across multiple regions.

With some of the shortest lead times in the industry, ePac Flexible Packaging services household names like Tesco and Aldi. This means they heavily rely on logistics to cut down on lead time, meaning they cannot have delays in shipments internally or to end customers.

Tackling Complex Supply Chains with Speed

ePac’s primary challenge was to streamline its logistics operations to meet the fast-paced demands of its global supply chain. Given the company’s strong reliance on short lead times, they needed a logistics partner that could provide seamless imports, exports, and cross-border transport with minimal delays.

The company also faced complexities with customs requirements across various countries, including fiscal representation and VAT set up in different regions. ePac needed a logistics provider who could handle complex regulations and operational demands, ensuring both internal operations and customer deliveries run smoothly.

Creating Tailored Logistics That Work for You

When we first started talking to ePac, our Account Manager Ed Blackburn took the time to understand their complex supply chain and create streamlined solutions which now reach six entities in Europe for various different markets. 

ePac needed a logistics partner who understood the complexity of logistics, could streamline their European and international operations, and offer tailored advice on customs procedures and VAT.

We provided ePac with a full solution, offering a single point of contact to manage their logistical needs and can understand their needs on a case-by-case basis, both across Europe and internationally.

Our solution involved:

  • EU Exports/Imports: A unified service across multiple regions to streamline operations and ensure timely deliveries.

 

  • Cross-Trades: A dedicated co-loaded van service between the UK and Austria, operating under a Service Level Agreement (SLA), ensuring daily deliveries across mainland Europe with a focus on reducing transit times.

 

  • Customs & VAT Solutions: We set up fiscal representation and helped navigate complex customs requirements for shipping into the EU countries. Additionally, we have assisted ePac with VAT registration for Ireland, ensuring compliance across all relevant markets.
“Baxter Freight has revolutionized our supply chain for shipping in the UK, Europe & Worldwide. ePac Flexible Packaging operates with a global reach, with logistics at the core of our business. From time-sensitive air freight shipments to complex European transport planning – Ed’s expertise has cut down on our transit times whilst minimizing cost”
Sally Lincoln
ePac Flexible Packaing

Efficient, Sustainable and Sustainable Solutions

In addition to logistics, we worked closely with ePac on consultative services related to VAT, duty optimisation, and reducing carbon emissions in line with their sustainability goals.

Our team’s industry expertise allowed us to address every unique challenge ePac faced, from packaging-specific warehousing needs to end-customer delivery requirements.

Helping to create greener logistics solutions:

In alignment with ePac’s sustainability mission, we focused on providing carbon-reducing transport options, including co-loading to maximise efficiency and reduce unnecessary emissions.

By consolidating shipments and offering routes with the least environmental impact, we helped ePac minimise their carbon footprint while still meeting their demanding lead times. Our team’s focus on eco-friendly shipping solutions has allowed ePac to maintain its commitment to sustainability while ensuring that their logistics operations remain cost-effective and timely.

Efficient, Sustainable, and Scalable Solutions

ePac now benefits from more efficient and cost-effective logistics operations. By leveraging our deep expertise in both packaging logistics and customs regulations, ePac has been able to reduce lead times, enhance supply chain efficiency, and expand its European operations.

Since working with Baxter Freight, ePac has seen significant improvements in its cost metrics— particularly per-pallet pricing—and has grown their order volumes. What began as service-focused engagement has evolved into a strategic partnership.

Building Success for Fast-Growing Brands

Any business in the flexible packaging, consumer goods, or manufacturing industries that relies on fast lead times and international shipping can benefit from a solution like this. This solution is ideal for businesses looking to streamline their logistics, minimise delays, and navigate complex customs regulations with expert guidance.

Together, We Deliver More

ePac Flexible Packaging is a prime example of how a tailored logistics solution can drive business growth. By addressing both operational and strategic challenges, we’ve helped ePac not only streamline its logistics operations but also maximise cost savings, reduce transit times and expand its market presence.

This is a testament to the power of working with a logistics partner who understands the unique needs of the packaging and manufacturing industries.

Ed Blackburn – Epac Flexible Packaging’s Account Manager

Ed Blackburn is ePac’s dedicated account manager, who is there to provide assistance with any requests they have – no matter how big or small – Ed is there to support his customers and build upon the experience of our Baxter Freight team behind him.

We’ve built a strong relationship with ePac by providing tailored solutions to optimise their supply chain. From consultative services on VAT and Duty to reporting their Scope 3 emissions, we’ve worked closely with them to streamline their logistics – both shipping internally and to end customers – ensuring efficiency at every step.”

If you are looking to streamline your supply chain and would like to know more about our flexible solutions – please contact Ed today!

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Get to know us better!

Hi – we’re Baxter Freight 🖐️ It’s great to meet you!

Yes we move freight, but take a closer look and you find we’re so much more

From our vibrant office culture to the values we live by – find out what makes us tick.

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Forget about the chocolate eggs this Easter – you’re on an Easter Job Hunt! And we have a cracking one for you to enjoy 🥚

If you’re a uni grad with a passion for sales – we have the opportunity for you.

Check out our Graduate Account Manager vacancy and apply today!

Egg-cellent - you've found a new job!

Forget about the chocolate eggs this Easter – you’re on an Easter Job Hunt! And we have a cracking one for you to enjoy 🥚

If you’re an experienced sales professional looking to develop long-term relationships with your clients – we have the opportunity for you.

Check out our Account Manager vacancy and apply today!

Established reputation

Our levels of experience and reputation have enabled us to innovate quickly within the industry.

Baxter Freight has been operating and excelling in the UK and Europe for over a decade now. Our leadership has been leading the way in the logistics industry for a lot longer.

We have led the way as the UK went through Brexit and established ourselves as experts in working in Europe. 

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Vans: Short wheel-based, Long wheel-based, Extra- long wheel based

Luton vans: Curtainsider, Box, Tail lift, Flatbed

7.5 Tonnes – 18 Tonnes: Curtainsider, Flatbed Box, Rigids, Tail lift, HIAB, Moffett

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Specialised Vehicles/Trailers: Sliding Roof, Low Loader, Stepframe, Double Decker, Mega, Beavertail, Extendable Flatbed, Super mega Flatbed, Wafer Deck, Container Self-loading, Skeleton, Racked / Open floor trailer, Tanker, Silo, Swap Body, Jumbo (Wagon & Drag), Walking floor, Coil well, Stanchion, Hanging Garment, Frigo

We have access to an extensive network that offers a wide range of vehicle types. If you need something in particular, please do not hesitate to contact us.