Join Our Team
Navigate Specialist
How does working for a rapidly growing business, with a vibrant work culture, where you feel invested in and supported sound? We have the role for you. As a Sea Freight Specialist, you can enjoy the stability of a career in logistics and focus on your career development and personal growth, where work/life balance is valued supported by a team that are rooting for your success.
The impact you will have
You’ll be immersed in a collaborative and fast-paced environment where you will build relationships with our customers and suppliers every day while providing them with the best customer service.
As a Navigate Specialist, you will play a vital role in delivering a smooth sea freight operation. Your efficiency and proactive communication will be critical in delivering unparalleled service to our customers and suppliers. By managing import and export sea freight shipments, you’ll navigate challenges and find solutions, ensuring our freight moves seamlessly across the globe.
A typical day
- Requesting and gathering quotations swiftly from suppliers and partners in a timely and efficient manner.
- Negotiating with suppliers while prioritising the client’s interests.
- Managing the sea freight operations from receipt of bookings from customers to arranging collection and booking cargo with carriers.
- Generating export booking confirmations, import arrival notices and advising to clients/overseas agents.
- Handling export and export customs entries in collaboration with our in-house customs team and external brokers, ensuring compliance requirements are met.
- Managing shipments covered by letters of credit and issue certificates of origin, when required.
- Preparing documentation for import clearance, ready for clearance broker or to complete the clearance inhouse.
- Keeping a track of entries and arranging import deliveries in a timely and efficient manner.
- Maintaining communication and control throughout all phases of the sea freight operations process ensuring all necessary information is communicated to colleagues and third parties, ensuring the operation runs smoothly to achieve deadlines.
- Building and developing strong relationships with suppliers, hauliers, shipping lines, and overseas agents to meet our customers’ expectations
- Updating account managers with the status of their shipments and dealing with enquiries.
- General freight administration, including invoicing/costing of files processing departmental invoices, and raising queries with suppliers through to resolution.
Is this role for you?
- You have experience in a similar role, preferably within a freight forwarding environment.
- You are commercially minded, operationally strong, and thrive in a fast-paced environment.
- You have excellent communication and a natural problem-solver allowing you to work independently and make swift, effective decisions under pressure.
- You have a methodical approach to work, whilst being able to work accurately at speed, when required.
- Working autonomously is a key part of this role, so you need to be self-motivated, able to use your initiative, and driven to find the best solutions for our customers.
- Experience with Salesforce and/or Forward Office is desirable but not essential.
What we’ll offer you
Besides being a great place to work with a lovely bunch of people (well we think so anyway!) here is what we have to offer you:
- Competitive salary
- Contributory pension with up to 6% employer contribution
- Life Assurance of 4 times basic salary on commencement of employment
- 25 days Holidays plus bank holidays
- Family focused: Up to 8 weeks paid Enhanced Parental Leave for new parents
- Monday – Friday, 9-5 pm inclusive of an hours lunch
- Charity top-up scheme
- Coffee house with 200 Degrees Coffee and Bird and Blend tea
- Free offsite parking a short walk away
- Short walk to local retail park
- Regular social events – netball matches, spa days, team parties
- Culture of internal promotion and progression
