Hydro International
With over 40 years of experience and a reputation for engineering excellence, Hydro International are a leading global provider of water management products.
From reducing flood risks, improving water treatment and protecting the environment, their products are used in over 40 countries.
Find out how we make it possible for Hydro International.
- Solution: Accelerate
- Product: Wastewater solutions
Effective & efficient
Hydro International’s hands-on approach to equipment servicing and maintenance has built their credibility within the wastewater industry.
The wastewater industry has to be proactive 24 hours a day, 7 days a week. That’s why Hydro International need their logistics to be as efficient as possible and react quickly to varying circumstances.
With our team of dedicated experts, we streamline Hydro International’s supply chain by effectively distributing their goods and taking the hassle out of customs.
Relationships built on trust
Your business is our business, it’s important to us to get to know you, and how your operation works, how else can we mastermind the right solution for you?
We also build relationships with suppliers across the UK (and globe!) to ensure we can match the right haulier or hauliers to your project or shipment.
This approach to creating a partnership with our customers and our suppliers has meant we can deliver to the complexity of Hydro International’s supply chain.
With their time-sensitive, ad-hoc movements as well as abnormal loads, they needed a logistics partner who was ready for them and to talk through the complexities of the job.
Each of our customers get their own dedicated Account Manager, who is their one point of contact for all their logistical requirements, helping to simplify and streamline complex supply chains.
Hydro International’s dedicated Account Manager works closely with them and our Accelerate UK Team to create the right solution with the right partners to keep their business moving 24/7.
It’s up to us to maintain the high levels of service Hydro International’s customers expect.
Our solution
Hydro International require goods to be moved around the UK and Ireland and our Accelerate UK solution is the service of choice for them; with a team who proactively manage all shipments and are experts in handling all kinds of cargo, including Hydro International’s requirements of moving abnormal loads and timed deliveries.
Hydro International have a tailor-made solution which is entirely managed by their Account Manager and the Accelerate UK Team, who stay close to the shipment so Hydro International don’t have to!
It’s our Accelerate team’s expertise of the infrastructure across the UK and the partnerships they have with hauliers that ensures specialised routing and dedicated timed deliveries to meet Hydro International’s customer requirements.
These relationships are crucial when reacting to an emergency, where both our team and hauliers know how to handle the products being shipped.
Brexit also had an impact in the way Hydro International had to ship goods to Northern Ireland and Ireland, thankfully the impact was minimised by our team at Baxter Freight who managed all the paperwork and routing to ensure Hydro International could continue to focus on what matter most – being the first-choice supplier of wastewater services.
One of our key values is being Better Together. This is something we strive for every day, having a positive impact not only on ourselves, but our customers and suppliers.
Collaborating together, our Accelerate UK team and Account Managers are here to support you at every step of the journey, guiding you through what can be complex processes, and producing the best possible outcome.
Erin Jackson – Hydro International’s Account Manager
Erin is the dedicated Account Manager who assists Hydro International with any requests they have – no matter how big or small. She is there to answer any queries and provide updates on the shipments.
If you are looking to move goods via road or would like to know more about the movements of Hydro International – please contact Erin today!
