Jenx |Jiraffe

Over the past 40 years Jenx Ltd. alongside their UK distribution division Jiraffe, has been dedicated to developmental equipment for children. 

Their modular products manufactured in the UK are designed to support children in sitting, standing, laying and during therapy, with all products aimed at enabling people to experience a wider range of activities in comfort and support children as they grow.

Shipping products that are crafted with care requires an equal level of attention during the transportation process from the warehouse to the customer. Find out why Jiraffe chose Baxter Freight to be their logistics partner and why the personal touch we offer, matters.

Solution: Accelerate

  • Product: Children’s postural equipment

The Jenx approach

Jenx aims to challenge perceptions about disability and enhance the well-being and lives of children with special postural needs. The company collaborates closely with children, caregivers, and therapists to develop innovative postural support products that prioritise people’s needs.

Jenx’s history is rooted in the belief that every position a child assumes affects their current and future development and functional movement. With this in mind, the company designs and manufactures specialized products tailored to provide the necessary support for children to thrive.

By focusing on people-first design, research-driven development, and a commitment to quality, Jenx strives to make a positive impact on the lives of children with special postural needs, fostering their ability to lead happy and fulfilling lives.

Backed by expertise

The business of manufacturing and distributing such life changing healthcare equipment means the solution Jiraffe require needs to be consistently reliable.

Ella, Senior Account Manager, looks after our customers at Jiraffe. Her years of knowledge within logistics and moving good around the UK comes in handy when helping to manage transit times, understanding the constraints of timed deliveries and going above and beyond to ensure consignee and consignor feel secure that the product is moving with care.

Not only that but our operations team over in Accelerate UK work hard at building relationships with suppliers to ensure our customers receive the high levels of service they should expect as well as being hands on all the way through the delivery process, meaning Jiraffe don’t have to.

Our solution

We work closely with Jiraffe to provide innovative and time critical solutions to their logistical needs.

The specialised postural products are collected and distributed nationwide.

Our tailored Accelerate solution ensures specialised routing and multi-drops set in place to meet the customer in time.

The Accelerate UK team possesses expertise in facilitating the movement of goods throughout the UK. This includes a deep understanding of regional limitations and established connections with an extensive list of suppliers.

Therefore, should Jiraffe’s needs evolve, this adept Accelerate team are well-equipped to source alternative solutions, highlighting the importance of the relationships we strive to improve every day.

“The past few months were very challenging for us after our previous despatch partner became rapidly unable to assist. Our account managers Ella and Gavin provided immediate support and arranged for daily collections, going above and beyond to ensure our business logistics could continue as normal. Their communication and support to myself and our Customer Support team was amazing.

We had frequent updates on what was going on in the background and Baxter’s were a huge help in setting up a new courier contract, making the change-over stress free, ensuring our customers remained unaffected.”
Ella Radford- Jiraffe’s Account Manager

Ella is the dedicated Account Manager who assists Jiraffe with any requests they have – no matter how big or small. She is there to answer any queries and provide updates on the shipments. 

If you are looking to move goods via road or would like to know more about the movements of Jiraffe – please contact Ella today!

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Are you connected with Claire?

Claire is our Talent Acquisition Specialist so if you’re on the Easter Job Hunt, she’s a great person to connect with on LinkedIn.

Claire is always sharing news on our latest vacancies, top job hunting tips and showcasing what a career at Baxter Freight looks like.

Don’t delay, get connected!

Get to know us better!

Hi – we’re Baxter Freight 🖐️ It’s great to meet you!

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Established reputation

Our levels of experience and reputation have enabled us to innovate quickly within the industry.

Baxter Freight has been operating and excelling in the UK and Europe for over a decade now. Our leadership has been leading the way in the logistics industry for a lot longer.

We have led the way as the UK went through Brexit and established ourselves as experts in working in Europe. 

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