£30,000 Saved With Customs Cleanse

Grace Reddish
As we inch towards Christmas and costs everywhere are rising, wouldn’t finding a little extra to help with business cash flow be great? Thanks to our new product Customs Cleanse, we now have three customers who have been importing goods into the UK and are now due a refund of £30,000!


Brexit has and still will, create a certain amount of confusion. Navigating through the complexity of documentation and codes has meant mistakes have been made. Many businesses have been using the incorrect commodity codes and REX numbers, meaning they’ve been overpaying on import VAT and duty. Customs Cleanse enables you to claim back on these overpayments – this even backdates to 3 years ago! Our process of auditing your customs entries and documentation, ensures they are compliant with HMRC with all the correct codes. If we discover anything that may be eligible for a claim, or help tidy up your paperwork, Customs Cleanse will help you get back on track.


Wisper Electric Bikes were our very first Customs Cleanse success. When checking through their documents we discovered the potential to uncover overpaid duties prior to them registering for their REX number. This seemingly tiny detail earned them £17,000 of overpaid duty which they are able to claim back from HMRC!
“Dealing with Baxter Freight is an incredibly pleasant experience. Their team go above and beyond what is asked of them. Frasier has been exemplary in helping the company through a frustrating time dealing with duty recalculations.”


Customer service is at the heart of everything we do, all of our customers enjoy a personalised tailor-made service that finds solutions for the most complex logistics requirements, even when it relates to Customs.
Wisper Bikes work closely with Account Manager Frasier who helps with various import solutions. Frasier collaborated with Wisper Bikes and our Customs Team, including our partners at Gerlach, to find any areas of improvement or potential claim and within 1 week the audit was complete.
“After working with Wisper Electric Bikes for nearly a year, I already had a good understanding on how to help them with their specific needs. The whole Customs Cleanse process was really straightforward, I retrieved amended invoices and other information to help the process go smoothly!”


Do you need to get your customs sparkling clean?

Find out today if your business is eligible and contact our team on hello@baxterfreight.com or fill in the form below:

Vehicle Types:

Vans: Short wheel-based, Long wheel-based, Extra- long wheel based

Luton vans: Curtainsider, Box, Tail lift, Flatbed

7.5 Tonnes – 18 Tonnes: Curtainsider, Flatbed Box, Rigids, Tail lift, HIAB, Moffett

Artics (44 Tonnes): Box, Tail lift, Flatbed, HIAB, Moffett, Curtainsider

Rigids: Tail lift, Flatbed, HIAB, Moffett

Specialised Vehicles/Trailers: Sliding Roof, Low Loader, Stepframe, Double Decker, Mega, Beavertail, Extendable Flatbed, Super mega Flatbed, Wafer Deck, Container Self-loading, Skeleton, Racked / Open floor trailer, Tanker, Silo, Swap Body, Jumbo (Wagon & Drag), Walking floor, Coil well, Stanchion, Hanging Garment, Frigo

We have access to an extensive network that offers a wide range of vehicle types. If you need something in particular, please do not hesitate to contact us.