Join Our Team
Navigate Team Leader
How does working for a rapidly growing business with a vibrant work culture, where there is a clear focus on your development, sound? We have the role for you.
As a Team Manager in Navigate, you can build a stable career in logistics and focus on your development in a business that values work-life balance, with a team that wants you to do well.
The impact you will have
You will guide our sea freight team and keep quotes and bookings accurate, compliant and customer-focused. You will set clear priorities, protect service levels and keep work moving, especially when plans change.
You will develop employees through regular one-to-ones, coaching and clear feedback, helping people build capability and progress. You will also contribute to the growth of the sea freight product by improving ways of working and enabling strong supplier and customer outcomes. By communicating clearly and finding solutions early, you will keep customers informed, reduce disruption and control costs.
A typical day
- Guide the sea freight processors from quote through to delivery, prioritising workloads so customer demand is met and the right solutions are sourced.
- Monitor and manage consignments end-to-end to reduce delays and additional costs, identifying issues early and resolving them quickly.
- Work with customs and clearance partners to keep solutions compliant and efficient.
- Manage the sea freight supplier approach, sourcing, selecting and onboarding carriers and partners in collaboration with the Navigate Associate Director.
- Make sure tracking platforms such as Wakeo are fully onboarded with accurate data.
- Coordinate timely resolution of supplier invoice queries and address root causes.
- Track measures such as quote conversion and turnaround times, communicating updates and using results to develop employees and improve ways of working.
- Work with Navigate Key Accounts to anticipate client needs and forecast capacity requirements on key trade lanes.
- Improve supplier performance through KPIs and SLAs, with regular reviews and actions where needed.
- Recruit, onboard and develop employees, with regular one-to-ones, feedback and clear outcomes.
- Build strong internal relationships with other managers and departments to keep sea freight operations running smoothly.
Is this role for you?
We are looking for people who:
- Have strong knowledge of freight forwarding operations and the sea freight market, including key trade lanes and operational processes.
- Have experience managing and developing a team, with the ability to coach, motivate and build capability across the team.
- Communicate clearly with customers, partners and internal teams at all levels.
- Can manage multiple priorities and meet deadlines, staying organised and accurate when things are busy.
- Are commercially aware, data-focused and solutions-focused, with strong literacy and numeracy.
What we’ll offer you
Besides being a great place to work with a lovely bunch of people (well, we think so anyway!), here is what we have to offer you:
- Competitive salary
- Contributory pension with up to 6% employer contribution
- Life Assurance of 4 times basic salary on commencement of employment
- 25 days of Holidays plus bank holidays
- Office-based Monday – Friday, 9-5 pm, inclusive of an hour’s lunch
- Family focused: Up to 8 weeks paid Enhanced Parental Leave for new parents
- Culture of internal promotion and progression
- Paid professional development day each year with a training allowance
- Company-paid dental plan scheme
- Gym allowance
- Sustainable travel allowance
- One day or two half days of paid volunteering per year with our partner charity or your chosen charity
- Charity top-up scheme
- Paid time off to donate blood
- Employee Assistance Programme, a free and confidential service available 24 hours a day, 7 days a week to support your health and wellbeing
- Dedicated wellbeing room to support prayers, breastfeeding and expressing, mental health and first aid
- Free weekly breakfast every Friday or a team lunch as an alternative
- Regular social events, for example, crazy golf, bowling, spa days and team parties
- Modern offices with open plan, accessible workspaces, and air quality filtration systems
- On-site coffee house serving 200 Degrees Coffee and Bird and Blend tea
- Regular litter picking in the local community
- Short walk to a local retail park
- Free off-site parking is a short walk away
A Bit About Baxter
Founded in 2014, Baxter Freight specialises in delivering tailored freight solutions worldwide. By combining practical logistics expertise with specialist consultancy, we help our customers achieve their commercial objectives while meeting environmental responsibilities.
Collaboration sits at the heart of everything we do – whether with our customers, suppliers, or incredible team, enabling us to handle a diverse range of goods, from car manufacturing parts to large modular buildings. Thanks to our experience and strong reputation, we innovate quickly and effectively, staying ahead of industry demands.
We believe our success is driven by people. That’s why we hire exceptional talent and foster a vibrant, inclusive culture that values creativity, expertise, and a healthy work–life balance.
Equal Opportunity Statement
Baxter Freight is an equal opportunity employer, committed to building a diverse and inclusive team where everyone can thrive. We hire based on skills, experience, and values alignment, and we welcome applicants from all backgrounds.
We recruit, train, promote, and reward individuals regardless of race, religion or belief, gender, sexual orientation, marital or civil partnership status, disability, or age. Our goal is to ensure that every team member feels respected, valued, and empowered to contribute to our shared success.
Inclusive Recruitment at Baxter Freight
At Baxter Freight, we hire for skills, values, attributes, experience, required qualifications and potential, not background. Our recruitment process is designed to be fair, consistent and inclusive.
Our job descriptions focus on the skills, attributes, experience and values needed for each role. Some roles may require a specific qualification or a 2:1 degree, while others consider equivalent experience.
We aim to anonymise direct applications in the early stages to help reduce unconscious bias. To support fair shortlisting, please remove personal details such as your name, photo, date of birth, full street address, university or school name and societies or affiliations. Please ensure you include your postcode so we can consider a reasonable commute and work life balance and include your email address or phone number so our Recruitment Team can contact you about your application.
If you need any support or adjustments during recruitment process, please contact: careers@baxterfreight.com.
