We are committed to:
- safeguarding the privacy of our website visitors
- protecting the personal data that you provide to us
- being clear about how we intend to use that data
What information do we collect from you?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, pages viewed and activity on each page);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including payments for seminars etc.);
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including contact details, e-mail address etc.);
(d) any other information that you choose to send to us.
What do we do with your data?
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send to you our newsletter(s) and other marketing communications relating to our business which we think may be of interest to you by post or, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
In exceptional circumstances such as dealing with fraud, credit risk, dealing with abusive online behaviour, to enforce rights, to protect property, to protect human safety, if the law requires it; or if we sell or merge any part of our business, we may pass your personal data to another person or organisation to use for their own purposes.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
What are Cookies?
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both "session" cookies and "persistent" cookies on our websites. We will use the session cookies to: keep track of you whilst you navigate the website; and to monitor user behaviour for statistical and marketing purposes. We will use the persistent cookies to: enable our website to recognise you when you visit;
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
This website uses the following cookies:
Cookies in Use
_utma Google Analytics
This cookie is used to determine unique visitors to the website and is updated with each page view. Additionally, this cookie is updated with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 Years
_utmb Google Analytics /_utmc Google Analytics
Each time a user of the website visits a different page on the site, the cookie is updated to expire in 30 minutes. This allows to track usage across a website as a single session providing the visitor continues activity within 30 minute sessions. The cookie expires when a user pauses on a page on the website for longer than 30 minutes. 30 Minutes
_utmz Google Analytics
This cookie stores the type of referral used by the visitor to reach the website, whether this is direct, a referring link, a website search or campaign. It is used to calculate the effectiveness of these campaign once the visitor has reached the website. This cookie is updated with each page view of the website. 6 Months
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us containing sensitive information will be encrypted using SSL technology.
We take great care to ensure any confidential information remains protected, but we cannot guarantee the security of data sent over the Internet.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.